SmartReach.io
6.6/10SmartReach.io is a cold email and multichannel sales engagement platform covering email, LinkedIn, calling and WhatsApp, built for sales teams and agencies.
Data last updated November 2026 · Our methodology
Overview
SmartReach.io began as a cold email automation tool and now covers multichannel sales engagement. Campaigns can mix email, LinkedIn, phone calls and WhatsApp steps, with conditional branches. On deliverability, it offers unlimited sending inboxes with no per-inbox fees, inbox rotation, ESP matching, warmup, free email verification, and blacklist monitoring that pauses campaigns automatically. It also has a B2B lead finder that searches a database of more than 300 million contacts, waterfall enrichment for emails and phone numbers, and AI tools that generate sequences, personalize emails and classify replies. Replies land in a shared team inbox. Calling includes call recording, voicemail drop and sentiment tracking. Agencies get client dashboards with separate teams, roles and permissions. Pricing has two product lines, both billed per month with unlimited users from Plus upward. Email Outreach runs from $29 to $499 a month and Sales Engagement from $39 to $599 a month. Plans are sized by active prospects, calling seats and client dashboards. Annual billing saves up to 11 percent. Paid extras include more prospects, LinkedIn automation, CRM integrations, phone numbers and mailboxes. Native two-way sync works with HubSpot, Salesforce, Pipedrive and Zoho CRM, and other tools connect through Zapier, the API or webhooks. The main limitation is that SmartReach.io is a prospecting and engagement layer, not a full CRM. It has no deal pipelines or support ticketing, and some reviewers report integration errors and say the cost is high for small users.
Our Rating
CRM6.6/10
Marketing6.6/10
AI Software6.6/10
Who SmartReach.io is best for
Good fit
Client dashboards, single login and a global blocklist are aimed at lead generation agencies.
Multichannel sequences, calling seats and a shared inbox are built around outbound SDR work.
Entry plans start at $29 a month, but add-ons can raise the cost.
The low-cost Basic plans and unlimited users on Plus suit early outbound teams.
Less suited
Unlimited users and inboxes from Plus upward, but it depends on an external CRM.
Its B2B lead finder and outbound sequences suit software companies selling B2B.
The single-user Basic plan at 29 USD has no integrations.
Built for outbound prospecting rather than campaign marketing.
The vendor is small and its site does not mention SOC 2.
Pros & Cons
Pros
- Unlimited sending inboxes and unlimited users from the Plus plan up, with no per-seat or per-inbox fees.
- Deliverability tools are built in: warmup, inbox rotation, free verification and blacklist auto-pause.
- One sequence can mix email, LinkedIn, calls and WhatsApp steps.
- Agency client dashboards and a global blocklist suit lead generation agencies.
- G2 and Capterra reviewers often praise how responsive support is.
Cons
- It is not a full CRM. It has no deal pipelines or ticketing and depends on syncing with an external CRM.
- CRM integrations and LinkedIn automation cost $29 a month each as add-ons.
- Some reviewers report integration errors and higher bounce rates.
- The Basic plans allow only one user and offer no integrations.
- Some reviewers find it pricey.
Key Features
SmartReach.io Pricing
Email Outreach Basic
- 10 warmup accounts
- 1,000 active prospects
- 10,000 emails per month
- Free email verification
Sales Engagement Basic
- 30 campaigns
- 1 calling seat
- 10 warmup accounts
- 1 LinkedIn manual seat
- 1,000 active prospects
- 10,000 emails per month
- Help center and chat support
Email Outreach Plus
- 1,000 credits
- Inbox rotation
- Unlimited users
- Unlimited emails
- 50,000 active prospects
Sales Engagement Plus
- 1,000 credits
- AI automations
- 3 calling seats
- Unlimited users
- Unlimited emails
- 1 client dashboard
- 25 warmup accounts
- Native integrations
- 50,000 active prospects
Email Outreach Pro
- 2,000 credits
- 75 warmup accounts
- 3 client dashboards
- 100,000 active prospects
Sales Engagement Pro
- Custom roles
- 2,000 credits
- Agency features
- 10 calling seats
- 75 warmup accounts
- 3 client dashboards
- 100,000 active prospects
- Dedicated success manager
Email Outreach Scale
- 5,000 credits
- Unlimited warmup
- 10 client dashboards
- 500,000 active prospects
Sales Engagement Scale
- 5,000 credits
- Local calling
- Unlimited warmup
- 100 calling seats
- 10 client dashboards
- 500,000 active prospects
Frequently Asked Questions
Yes. The pricing page says yearly billing saves up to 11 percent, but it does not list exact annual prices for each plan.
It has native two-way sync with HubSpot, Salesforce, Pipedrive and Zoho CRM. Other tools connect through Zapier, the API or webhooks. Native integrations require the Plus plan or higher, and each CRM is a $29 monthly add-on.
The vendor says it is GDPR compliant and offers two-factor authentication and encryption in transit and at rest. Its site does not mention SOC 2.
Yes. Sales Engagement plans include calling seats, call recording, voicemail drop and sentiment tracking. Extra numbers cost $19 a month each.
Yes. Plus and higher plans include client dashboards, and Pro adds single login and a global blocklist.
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