Spotler CRM vs Vtiger CRM: Complete Comparison (2026)
An in-depth comparison of Spotler CRM and Vtiger CRM to help you choose the right tool for your business.
Last updated: November 2026
Spotler CRM
6.6/10
Spotler CRM, formerly Really Simple Systems, is a UK-built cloud CRM for small and mid-sized B2B firms that combines sales pipeline, email marketing and case management.
Vtiger CRM
6.1/10
Vtiger CRM is a cloud CRM suite for small and mid-sized businesses. It combines sales, marketing, help desk, and project management in one product.
Feature-by-Feature Comparison
| Feature | S Spotler CRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.6/10 | 6.1/10 |
| Analytics | 6/10 | 6/10 |
| Cost | 8/10 | 8/10 |
| Customization | 6/10 | 7/10 |
| Ease of Use | 8/10 | 5/10 |
| Integration | 5/10 | 5/10 |
| Scalability | 5/10 | 6/10 |
| Security | 7/10 | 5/10 |
| Support | 7/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | €12/user/mo Starter | $12/user/mo One Growth |
| Estimated cost for 10 users | €120/mo Starter | Free One Pilot |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Mobile Access | Not listed | |
Spotler CRM vs Vtiger CRM cost by team size
| Team size | Spotler CRM | Vtiger CRM |
|---|---|---|
| 1 user | €12/moStarter | FreeOne Pilot |
| 5 users | €60/moStarter | FreeOne Pilot |
| 10 users | €120/moStarter | FreeOne Pilot |
| 25 users | €300/moStarter | $1,250/moOne AI |
| 50 users | €600/moStarter | $2,500/moOne AI |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
SWhy choose Spotler CRM
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Security score (7/10 vs 5/10)
Why choose Vtiger CRM
- Has a free plan (Spotler CRM does not)
- Higher Customization score (7/10 vs 6/10)
- Higher Scalability score (6/10 vs 5/10)
- Better fit for field teams (5/10 vs 2/10)
- Better fit for mid-market (7/10 vs 5/10)
Pros & Cons
SSpotler CRM
Pros
- Reviewers repeatedly say non-technical staff can learn it quickly with little training.
- Per-user prices are low. Starter costs 12 euros per user per month.
- Sales, email marketing and SLA-based case management are all in one product on the Professional plan.
- It is GDPR-oriented, and Spotler lists ISO 27001 certification, which suits UK and EU buyers.
- It has been on the market since 2006 and is used by charities such as the British Red Cross.
Cons
- There is no native mobile app, so mobile access is through the browser only.
- Starter caps you at 1,000 company records, 1 GB of storage and 10 automations.
- Marketing email, VoIP integration and case management require the Professional plan, which has a 5-user minimum.
- The integration library is small, and reviewers have noted gaps such as QuickBooks.
- Several reviewers describe it as basic compared with HubSpot, Salesforce or Pipedrive.
Vtiger CRM
Pros
- The free plan supports up to 10 users, which is generous compared with many CRMs.
- Sales, marketing email, help desk, and project management come in one subscription.
- Single App User seats cut costs for staff who only need one module.
- Customers can choose data hosting in regions including the US, EU, UK, India, and Australia.
- Reviewers on G2 and Capterra (about 4.3 out of 5) praise its affordability and customization.
Cons
- Reviewers describe the interface as cluttered and say it changes after updates.
- Lower plans cap records, pipelines, automations, and marketing emails.
- Reviewers call the third-party integrations limited.
- The public security page does not mention SOC 2, ISO certification, or SSO.
- Users report bugs after updates, and a 2025 Trustpilot review describes an account deleted without warning.
Not sold on either?
Frequently Asked Questions
Spotler CRM scores higher on our CRM criteria: 6.6/10 against 6.1/10 for Vtiger CRM. The largest gap is in Ease of Use: 8/10 for Spotler CRM and 5/10 for Vtiger CRM.
Vtiger CRM has a free plan; Spotler CRM does not list one.
Vtiger CRM is the better fit for field teams: we rate it 5/10 for them, against 2/10 for Spotler CRM.
