Salesmate vs Vtiger CRM Comparison
Compare Salesmate vs Vtiger CRM features, pricing, and more.
Last updated: November 2026
Salesmate
6.5/10
Sales CRM with built-in calling and texting, sequences, workflow automation and Skara AI agents, sold per user to small and mid-sized sales teams.
Vtiger CRM
6.1/10
Vtiger CRM is a cloud CRM suite for small and mid-sized businesses. It combines sales, marketing, help desk, and project management in one product.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 6.1/10 |
| Customization | 7/10 | 7/10 |
| Analytics | 6/10 | 6/10 |
| Integration | 5/10 | 5/10 |
| Support | 7/10 | 6/10 |
| Ease of Use | 7/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Cost | 7/10 | 8/10 |
| Scalability | 6/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $29/user/mo Basic | $12/user/mo One Growth |
| Estimated cost for 10 users | $290/mo Basic | Free One Pilot |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
Salesmate vs Vtiger CRM cost by team size
Vtiger CRM costs less up to 10 users; Salesmate costs less from 25 users.
| Team size | Salesmate | Vtiger CRM |
|---|---|---|
| 1 user | $29/moBasic | FreeOne Pilot |
| 5 users | $145/moBasic | FreeOne Pilot |
| 10 users | $290/moBasic | FreeOne Pilot |
| 25 users | $725/moBasic | $1,250/moOne AI |
| 50 users | $1,450/moBasic | $2,500/moOne AI |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Salesmate
- Higher Ease of Use score (7/10 vs 5/10)
- Higher Security score (7/10 vs 5/10)
Why choose Vtiger CRM
- Has a free plan (Salesmate does not)
- Lower estimated cost for 10 users: Free vs $290/mo
- Higher Cost score (8/10 vs 7/10)
- Better fit for customer support teams (7/10 vs 4/10)
Pros & Cons
Salesmate
Pros
- Native VoIP calling and SMS, with numbers from about $1.10 a month in 80+ countries, so teams avoid buying a separate dialer.
- Entry price of $23 per user per month on annual billing undercuts many sales-focused CRMs with similar pipeline and email tracking features.
- The 15-day trial includes every feature and unlimited users, and Salesmate will extend it on request.
- Reviewers on G2 and Capterra (about 4.7 out of 5) repeatedly praise fast, responsive support and a clean pipeline interface.
- Holds ISO 27001 and SOC 2 certification, encrypts data at rest with AES-256, and offers IP access controls.
- All native integrations and the REST API are included on every plan at no extra cost.
Cons
- Key sales tools are gated by tier: sequences and the team inbox need Pro, and the power dialer and voicemail drop need Business.
- Usage charges for automation credits, calls, SMS, dedicated IPs and AI credits make the total cost hard to forecast.
- Reviewers on Trustpilot and G2 report email sync failures and messages landing in spam.
- About 46 native integrations is a small catalog next to HubSpot or Salesforce, so other connections rely on Zapier or Make.
- All fees are non-refundable, including unused time and voice credits.
- Some reviewers mention slow loading, a learning curve for advanced automation, and gaps in the mobile app.
Vtiger CRM
Pros
- The free plan supports up to 10 users, which is generous compared with many CRMs.
- Sales, marketing email, help desk, and project management come in one subscription.
- Single App User seats cut costs for staff who only need one module.
- Customers can choose data hosting in regions including the US, EU, UK, India, and Australia.
- Reviewers on G2 and Capterra (about 4.3 out of 5) praise its affordability and customization.
Cons
- Reviewers describe the interface as cluttered and say it changes after updates.
- Lower plans cap records, pipelines, automations, and marketing emails.
- Reviewers call the third-party integrations limited.
- The public security page does not mention SOC 2, ISO certification, or SSO.
- Users report bugs after updates, and a 2025 Trustpilot review describes an account deleted without warning.
Not sold on either?
Frequently Asked Questions
Salesmate scores higher on our CRM criteria: 6.5/10 against 6.1/10 for Vtiger CRM. The largest gap is in Ease of Use: 7/10 for Salesmate and 5/10 for Vtiger CRM.
Vtiger CRM costs less for 10 users: free on its One Pilot plan, against about $290/mo on its Basic plan for Salesmate, billed monthly.
Vtiger CRM has a free plan; Salesmate does not list one.
Vtiger CRM is the better fit for customer support teams: we rate it 7/10 for them, against 4/10 for Salesmate.
