
Spotler CRM
6.6/10Spotler CRM, formerly Really Simple Systems, is a UK-built cloud CRM for small and mid-sized B2B firms that combines sales pipeline, email marketing and case management.
Data last updated November 2026 · Our methodology
Overview
Spotler CRM is the product formerly sold as Really Simple Systems. That company was founded in Petersfield, Hampshire in 2004, launched publicly in 2006, and became part of the Dutch Spotler Group in August 2023. It covers contact and account records, opportunities with history and pipeline tracking, tasks and calendars, custom fields, dashboards and custom reports. On the higher plan it adds email marketing with tracking, website visitor identification, quotations, and customer service cases with SLAs. It suits small and mid-sized B2B companies and charities that want sales, marketing email and service in one simple tool, rather than an enterprise platform that needs consultants. Named customers include the British Red Cross and the National Trust for Scotland. Pricing is per user per month in euros. Starter is 12 euros per user and is limited to 1,000 company records, 1 GB of storage and 10 automations. Professional is listed at 33 euros per user with a 5-user minimum, and the page showed a 15-euro promotional price when checked. It removes the record and storage caps and includes 5,000 marketing emails a month. The page does not show annual pricing. Integrations include Zapier, Xero, Google Maps, two-way MailSync, OneLogin, Azure and an API, plus links to Spotler Mail+ and Spotler Leads. The main limitation is that it has no native mobile app, so mobile use is through the browser. Its integration library is also much smaller than those of HubSpot or Pipedrive, and reviewers have noted gaps such as QuickBooks.
Our Rating
Who Spotler CRM is best for
Good fit
Reviewers and directories describe it as simple and affordable for small teams, with low per-user prices.
It covers pipeline, opportunities, quotations and forecasting, but it is less deep than dedicated sales platforms.
Less suited
The Professional plan includes email campaigns, tracking and website visitor identification, capped at 5,000 emails a month.
- Mid-Market5/10
The Professional plan has unlimited records and permission profiles, but the feature depth is limited.
Reviewers call it basic, and its integration ecosystem is small for large organisations.
Pros & Cons
Pros
- Reviewers repeatedly say non-technical staff can learn it quickly with little training.
- Per-user prices are low. Starter costs 12 euros per user per month.
- Sales, email marketing and SLA-based case management are all in one product on the Professional plan.
- It is GDPR-oriented, and Spotler lists ISO 27001 certification, which suits UK and EU buyers.
- It has been on the market since 2006 and is used by charities such as the British Red Cross.
Cons
- There is no native mobile app, so mobile access is through the browser only.
- Starter caps you at 1,000 company records, 1 GB of storage and 10 automations.
- Marketing email, VoIP integration and case management require the Professional plan, which has a 5-user minimum.
- The integration library is small, and reviewers have noted gaps such as QuickBooks.
- Several reviewers describe it as basic compared with HubSpot, Salesforce or Pipedrive.
Key Features
Spotler CRM Pricing
Starter
- API access
- 10 automations
- Two-way MailSync
- Tasks and activities
- 1 GB document storage
- 1,000 company records
- Opportunities and opportunity history
- Zapier, Xero and Google Maps integrations
- Custom reports and admin-controlled dashboards
Professional
- Web forms
- Quotations
- 100 live automations
- Case management with SLAs
- VoIP telephony integration
- Website visitor identification
- 5,000 marketing emails per month
- Advanced reports and custom charts
- Unlimited company records and storage
- Email open, click and unsubscribe tracking
- User permission levels, groups and profiles
Frequently Asked Questions
Yes. Really Simple Systems joined Spotler Group in August 2023 and has been rebranded as Spotler CRM.
Starter is 12 euros per user per month. Professional is listed at 33 euros per user per month with a 5-user minimum, and a 15-euro promotional price was shown when this note was written. Annual pricing is not published on the pricing page.
No native mobile app was found. Independent sources say mobile access is through the web browser.
The pricing and product pages list Zapier, Xero, Google Maps, two-way MailSync, OneLogin, Azure and an API, plus VoIP telephony on the Professional plan. It also connects to Spotler Mail+ and Spotler Leads.
Spotler lists GDPR compliance and ISO 27001 certification and runs a Trust Center that covers privacy and security.
Yes. The Professional plan includes case management with SLAs and SLA ranking.
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