MailerLite vs Vtiger CRM Comparison
Compare MailerLite vs Vtiger CRM features, pricing, and more.
Last updated: November 2026
MailerLite
7.1/10
MailerLite is an email marketing platform for small businesses and creators, combining newsletters, automations, landing pages, sites, forms and digital product sales.
Vtiger CRM
6.1/10
Vtiger CRM is a cloud CRM suite for small and mid-sized businesses. It combines sales, marketing, help desk, and project management in one product.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.1/10 |
| Scalability | 6/10 | 6/10 |
| Ease of Use | 9/10 | 5/10 |
| Customization | 7/10 | 7/10 |
| Security | 6/10 | 5/10 |
| Support | 5/10 | 6/10 |
| Cost | 8/10 | 8/10 |
| Integration | 7/10 | 5/10 |
| Analytics | 6/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $12/mo Comfort | $12/user/mo One Growth |
| Estimated cost for 10 users | $25/mo Power | Free One Pilot |
| Features | ||
| A/B Testing | Not listed | |
| E-commerce Features | Not listed | |
| Email Marketing | Not listed | |
| Landing Pages | Not listed | |
| Segmentation | Not listed | |
| More features | ||
| Marketing Automation | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
| Integrations | Not listed | |
| Sales Automation | Not listed | |
| Opportunity Management | Not listed | |
| Contact Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Mobile Access | Not listed | |
MailerLite vs Vtiger CRM cost by team size
MailerLite and Vtiger CRM cost the same at 1 user; Vtiger CRM costs less from 5 to 10 users; MailerLite costs less from 25 users.
| Team size | MailerLite | Vtiger CRM |
|---|---|---|
| 1 user | FreeFree | FreeOne Pilot |
| 5 users | $25/moPower | FreeOne Pilot |
| 10 users | $25/moPower | FreeOne Pilot |
| 25 users | $25/moPower | $1,250/moOne AI |
| 50 users | $25/moPower | $2,500/moOne AI |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose MailerLite
- Higher Ease of Use score (9/10 vs 5/10)
- Higher Integration score (7/10 vs 5/10)
- Better fit for freelancers (8/10 vs 5/10)
Why choose Vtiger CRM
- Lower estimated cost for 10 users: Free vs $25/mo
- Higher Support score (6/10 vs 5/10)
- Better fit for mid-market (7/10 vs 5/10)
Pros & Cons
MailerLite
Pros
- The interface is clean, and reviewers say automations are quick to set up even for first-time users.
- Automations are included even on the free plan.
- Paid plans start at $12 a month, which reviewers say is cheaper than Mailchimp or Constant Contact.
- Native e-commerce integrations with Shopify, WooCommerce and Stripe feed purchase-based automations.
- Reviewers report deliverability ranking first in an independent EmailToolTester test.
Cons
- Many users report accounts suspended or terminated with little warning and difficult appeals.
- Support is email-only on Comfort, and some reviewers say replies are slow.
- The free plan has been cut more than once and now allows only 250 subscribers.
- Prices rise steeply as the list grows, according to a competitor's analysis.
- Reviewers find reporting and segmentation limited for larger companies.
Vtiger CRM
Pros
- The free plan supports up to 10 users, which is generous compared with many CRMs.
- Sales, marketing email, help desk, and project management come in one subscription.
- Single App User seats cut costs for staff who only need one module.
- Customers can choose data hosting in regions including the US, EU, UK, India, and Australia.
- Reviewers on G2 and Capterra (about 4.3 out of 5) praise its affordability and customization.
Cons
- Reviewers describe the interface as cluttered and say it changes after updates.
- Lower plans cap records, pipelines, automations, and marketing emails.
- Reviewers call the third-party integrations limited.
- The public security page does not mention SOC 2, ISO certification, or SSO.
- Users report bugs after updates, and a 2025 Trustpilot review describes an account deleted without warning.
Not sold on either?
Frequently Asked Questions
MailerLite scores higher on our Marketing criteria: 7.1/10 against 6.1/10 for Vtiger CRM. The largest gap is in Ease of Use: 9/10 for MailerLite and 5/10 for Vtiger CRM.
Vtiger CRM costs less for 10 users: free on its One Pilot plan, against about $25/mo on its Power plan for MailerLite, billed monthly.
Yes, both MailerLite and Vtiger CRM have a free plan.
MailerLite is the better fit for freelancers: we rate it 8/10 for them, against 5/10 for Vtiger CRM.
