monday CRM vs Vtiger CRM Comparison
Compare monday CRM vs Vtiger CRM features, pricing, and more.
Last updated: November 2026
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Vtiger CRM
6.1/10
Vtiger CRM is a cloud CRM suite for small and mid-sized businesses. It combines sales, marketing, help desk, and project management in one product.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.4/10 | 6.1/10 |
| Customization | 8/10 | 7/10 |
| Analytics | 7/10 | 6/10 |
| Integration | 8/10 | 5/10 |
| Support | 7/10 | 6/10 |
| Ease of Use | 8/10 | 5/10 |
| Security | 8/10 | 5/10 |
| Cost | 6/10 | 8/10 |
| Scalability | 7/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $18/user/mo Basic | $12/user/mo One Growth |
| Estimated cost for 10 users | $180/mo Basic | Free One Pilot |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Customer Support Management | Not listed | |
monday CRM vs Vtiger CRM cost by team size
Vtiger CRM costs less from 5 to 10 users; monday CRM costs less from 25 users.
| Team size | monday CRM | Vtiger CRM |
|---|---|---|
| 1 user | Contact for pricing | FreeOne Pilot |
| 5 users | $90/moBasic | FreeOne Pilot |
| 10 users | $180/moBasic | FreeOne Pilot |
| 25 users | $450/moBasic | $1,250/moOne AI |
| 50 users | $900/moBasic | $2,500/moOne AI |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose monday CRM
- Higher Integration score (8/10 vs 5/10)
- Higher Ease of Use score (8/10 vs 5/10)
- Better fit for enterprise (6/10 vs 4/10)
Why choose Vtiger CRM
- Has a free plan (monday CRM does not)
- Lower estimated cost for 10 users: Free vs $180/mo
- Higher Cost score (8/10 vs 6/10)
- Better fit for small business (9/10 vs 7/10)
- Better fit for startups (8/10 vs 6/10)
Pros & Cons
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Vtiger CRM
Pros
- The free plan supports up to 10 users, which is generous compared with many CRMs.
- Sales, marketing email, help desk, and project management come in one subscription.
- Single App User seats cut costs for staff who only need one module.
- Customers can choose data hosting in regions including the US, EU, UK, India, and Australia.
- Reviewers on G2 and Capterra (about 4.3 out of 5) praise its affordability and customization.
Cons
- Reviewers describe the interface as cluttered and say it changes after updates.
- Lower plans cap records, pipelines, automations, and marketing emails.
- Reviewers call the third-party integrations limited.
- The public security page does not mention SOC 2, ISO certification, or SSO.
- Users report bugs after updates, and a 2025 Trustpilot review describes an account deleted without warning.
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 6.1/10 for Vtiger CRM. The largest gap is in Ease of Use: 8/10 for monday CRM and 5/10 for Vtiger CRM.
Vtiger CRM costs less for 10 users: free on its One Pilot plan, against about $180/mo on its Basic plan for monday CRM, billed monthly.
Vtiger CRM has a free plan; monday CRM does not list one.
Monday CRM is the better fit for enterprise: we rate it 6/10 for them, against 4/10 for Vtiger CRM.
