HubSpot vs Mailshake: Complete Comparison (2026)
An in-depth comparison of HubSpot and Mailshake to help you choose the right tool for your business.
Last updated: November 2026
HubSpot
6.9/10
HubSpot is a CRM platform with a free tier and paid per-seat Sales Hub plans, plus companion marketing and service hubs, aimed at small and mid-sized businesses.
Mailshake
6.5/10
Mailshake is a cold email and sales engagement platform with sequences, warmup, a unified inbox, a phone dialer and CRM sync, aimed at small outbound sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 6.5/10 |
| Customization | 6/10 | 5/10 |
| Analytics | 7/10 | 6/10 |
| Integration | 9/10 | 7/10 |
| Support | 6/10 | 8/10 |
| Ease of Use | 8/10 | 8/10 |
| Security | 7/10 | 5/10 |
| Cost | 5/10 | 7/10 |
| Scalability | 7/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $20/user/mo Sales Hub Starter | $29/user/mo Starter |
| Estimated cost for 10 users | $200/mo Sales Hub Starter | $290/mo Starter |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Integrations | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
HubSpot vs Mailshake cost by team size
HubSpot costs less at every team size we checked.
| Team size | HubSpot | Mailshake |
|---|---|---|
| 1 user | FreeFree | $29/moStarter |
| 5 users | $100/moSales Hub Starter | $145/moStarter |
| 10 users | $200/moSales Hub Starter | $290/moStarter |
| 25 users | $500/moSales Hub Starter | $725/moStarter |
| 50 users | $1,000/moSales Hub Starter | $1,450/moStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HubSpot
- Has a free plan (Mailshake does not)
- Lower estimated cost for 10 users: $200/mo vs $290/mo
- Higher Integration score (9/10 vs 7/10)
- Higher Security score (7/10 vs 5/10)
- Better fit for customer support teams (6/10 vs 1/10)
Why choose Mailshake
- Higher Support score (8/10 vs 6/10)
- Higher Cost score (7/10 vs 5/10)
Pros & Cons
HubSpot
Pros
- The free CRM has no time limit and covers contacts, deals, tickets, a shared inbox, a reporting dashboard and mobile apps.
- The HubSpot Marketplace lists over 2,000 integrations.
- Sales, marketing and service hubs share one customer database, so teams avoid syncing separate tools.
- G2 reviewers often praise the sales automation and how easy everyday use is.
Cons
- The free tier is now limited to two users and 1,000 contacts.
- Professional and Enterprise tiers require one-time onboarding fees of $1,500 to $7,000, depending on the hub.
- Reviewers report a steep price jump from Starter to Professional, and extra costs from marketing-contact tiers and credits.
- Reviewers cite annual contract lock-in and setup and administration complexity as recurring complaints.
Mailshake
Pros
- Every plan includes unlimited email warmup, verification and contact uploads.
- One reviewer reported going from signup to a first campaign in under an hour.
- Support is rated highly: Capterra users give 4.5 for customer service, and a Prospeo summary cites a G2 average of 4.7.
- The Sales Engagement tier includes a dialer with unlimited free North American minutes.
- The integrations page lists many native CRM connections, including Salesforce, HubSpot, Pipedrive, Zoho, Copper and Freshsales.
Cons
- There is no free trial, and reviewers describe a strict refund policy.
- Invoices and cancellation confirmations are not emailed automatically.
- Reviewers say connected mailboxes can disconnect and stall sequences.
- LinkedIn steps are capped (Prospeo reports 10 messages per day), and Data Finder accuracy is described as weak.
- Per-user pricing becomes costly for teams larger than about five reps.
Not sold on either?
Frequently Asked Questions
HubSpot scores higher on our CRM criteria: 6.9/10 against 6.5/10 for Mailshake. The largest gap is in Cost: 5/10 for HubSpot and 7/10 for Mailshake.
HubSpot costs less for 10 users: about $200/mo on its Sales Hub Starter plan, against about $290/mo on its Starter plan for Mailshake, billed monthly.
HubSpot has a free plan; Mailshake does not list one.
HubSpot is the better fit for customer support teams: we rate it 6/10 for them, against 1/10 for Mailshake.
