SuperOffice CRM

SuperOffice CRM is a business-to-business CRM from Oslo-based SuperOffice. It brings sales pipeline management, customer service ticketing and email marketing together in one system. Every plan includes contacts and companies, deal tracking, and connections to email, calendar and documents. Higher plans add workflow automation, SLA management, web forms for lead capture, email campaigns, a visual flow builder for customer journeys, contract management and AI features such as request summaries and sentiment analysis. Pricing is in euros, per user per month, with prices published for annual billing: Starter at 45 euros (up to 5 users), Core at 65, Growth at 95, Plus at 130 and Super at 160. All users on an account must be on the same plan. Allowances for marketing emails, resolved service requests, storage and AI credits grow with the number of users. Paid add-ons include DataBridge, Field Service, a development sandbox, Lyyti event management, the SuperNotes AI meeting assistant and premium support. Training and onboarding are sold as separate packages. Integrations come through the SuperOffice App Store, where partner apps are security-certified before listing, and through a documented API. Microsoft Office integration gets good feedback from users. The trust center says customer data is protected by an ISO 27001 certified management system. SuperOffice suits GDPR-conscious companies in the Nordics, Benelux, Germany and the UK that want sales and service in one tool. Its main drawbacks are cost and performance: there is no free plan or advertised self-serve trial, per-user prices are high, and reviewers report slowness, occasional cloud outages and a lot of clicking to reach information.