TxtCart
6.4/10TxtCart is an AI SMS marketing platform for Shopify and other ecommerce stores. It handles abandoned cart recovery, automated flows, campaigns and AI-led customer conversations.
Data last updated November 2026 · Our methodology
Overview
TxtCart is a New York company that makes conversational SMS marketing software for ecommerce brands, and Shopify merchants are its main market. It started in 2019 as an abandoned cart recovery tool. It now includes an AI agent that writes campaigns, builds flows and replies to shoppers by text. It also offers more than 22 flow templates for welcome, browse, cart, checkout, post-purchase and winback messages. Other tools cover list-growth popups, segmentation built on Shopify tags, A/B testing, keywords and QR codes, and revenue and ROI reporting. A shared inbox lets staff watch AI conversations and take them over. The company says it is adding RCS, WhatsApp, LINE and voice, and it lists support for BigCommerce, WooCommerce, Adobe Commerce and headless stores. On Shopify it works with Klaviyo, Gorgias, Judge.me, Recharge, Privy and CartHook. Pricing has a subscription layer and a usage layer. Starter has a $29 monthly minimum and covers up to 500 orders a month. Growth costs $99 a month for up to 2,000 orders, and Pro costs $499 a month for up to 5,000 orders. Every plan adds SMS, MMS and carrier fees, and the AI agent costs $0.99 per resolution. New accounts get a 14-day trial with $500 in credits. TxtCart suits small and mid-sized Shopify brands that want text-message revenue without running their own SMS program. The main limitation is that per-message rates are not published, so total cost is hard to predict. A public API was still listed as coming soon. The company is small and bootstrapped, which matters to buyers who need enterprise-level depth.
Our Rating
Marketing6.4/10
AI Software6.4/10
Who TxtCart is best for
Good fit
It is SMS marketing built for Shopify stores, covering cart recovery and integrations with Klaviyo and Recharge.
The low Starter minimum, order-based tiers and Shopify-first setup are aimed at small online stores.
The 14-day trial with $500 in credits and the $29 minimum make it cheap for early ecommerce brands to try.
Ecommerce retention teams get flows, campaigns, segmentation and ROI reporting.
Less suited
Pro covers up to 5,000 orders a month with a success manager, but larger volumes need custom arrangements.
A shared inbox lets staff take over AI conversations, and it integrates with Gorgias.
The vendor is small and bootstrapped, and its API was not yet available.
The notes show no agency or multi-client features.
Pros & Cons
Pros
- Shopify reviews are very strong, at 4.9 stars from 565 ratings, and 537 of those are five stars.
- Reviewers say the AI cart recovery conversations sound natural and bring back sales.
- The 14-day trial includes $500 in credits, so merchants can test it on live traffic before they pay.
- Growth and Pro include segmentation, A/B testing and keywords, and Pro adds a dedicated success manager.
- It connects with common Shopify tools, including Klaviyo, Gorgias, Recharge and Judge.me.
Cons
- Per-message SMS and MMS rates are not published, so monthly costs are hard to forecast.
- A public API and MCP connection were still described as coming soon.
- Some reviewers mention delays with toll-free number approval and weak conversation alerts.
- The company is a small bootstrapped team, so enterprise buyers may find the vendor risky.
- Tiers are capped by order volume, so the price jumps from $99 to $499 as a store grows.
Key Features
TxtCart Pricing
Starter
- 24/7 live chat support
- Popups for list growth
- Revenue and ROI reporting
- AI agent at $0.99 per resolution
- $29 per month minimum, plus usage
- Up to 500 average orders per month
- SMS and MMS billed with carrier fees
- SMS campaigns and flow builder with 22+ templates
Growth
or $990/year (save 17%)
- A/B testing
- Everything in Starter
- Keywords and QR codes
- Advanced flow customization
- Segmentation and Shopify tags
- Integrations with existing tools
- Up to 2,000 average orders per month
- 14-day free trial with $500 in credits
- AI knowledge base that captures store information automatically
Pro
or $4,990/year (save 17%)
- Everything in Growth
- Advanced brand-voice AI
- Advanced identity attribution
- Advanced reports and benchmarks
- Up to 5,000 average orders per month
- Escalation alerts and priority support
- Dedicated success manager and Slack channel
Frequently Asked Questions
Yes. Growth and Pro come with a 14-day free trial and $500 in trial credits. The vendor says there are no contracts and you can cancel at any time.
Each plan has a monthly fee or minimum: $29 for Starter, $99 for Growth and $499 for Pro. SMS, MMS and carrier fees are added on top, and the AI agent costs $0.99 per resolution. Annual billing on Growth and Pro saves about 17 percent.
Shopify is the main platform. The vendor also lists BigCommerce, WooCommerce, Adobe Commerce, Commerce Cloud, Tiendanube, ShopLine and custom or headless stores.
Yes. The Shopify listing names Klaviyo, Gorgias, Judge.me, Recharge, Privy and CartHook as compatible apps.
Its website shows TCPA, CTIA, SOC 2, ISO, CCPA and GDPR badges. Ask the vendor for the certification documents if you need to verify them.
In replies to reviews, TxtCart said an API and MCP connection were coming very soon. That means no public API was confirmed at the time of research.
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