Kylas Sales CRM

Kylas Sales CRM is a sales-focused CRM from K2V2 Technologies in Pune, India. It covers leads, contacts, companies, deals, products, quotations and custom pipelines, plus lead forms and lead routing, including location-based routing. Sales teams can call, send SMS and use WhatsApp from inside the CRM, log calls, and track field reps by live location. Recent releases are marketed as agentic AI. They include AI lead scoring, call sentiment analysis and summaries, a note-to-task feature and a multilingual chatbot called Sherpa. Native Android and iOS apps are available. Pricing does not charge per seat. Every plan allows unlimited users, and limits apply to records, storage, workflows, templates and custom fields instead. The free Embark plan includes pipelines, reports and the mobile app, but it has no workflows, email, telephony or API access. Elevate is the paid tier. A third-party listing puts it at about INR 12,999 a month, and it adds workflow automation, telephony, WhatsApp, the API and the marketplace. Exceed is quoted on request and adds Gmail and Outlook sync, phone support, an account manager, 2FA and IP restriction. Many capabilities are paid add-ons on Elevate, including security, BI analytics, goals and multi-currency. The product is best suited to Indian SMB sales teams in education, real estate, finance and services that want many users without per-seat costs. Its main limitation is that useful features such as 2FA, email tracking and BI connectors are sold as extras. Reviewers also mention slow loading and a lack of advanced features compared with larger CRMs.