HubSpot vs Infor CRM Comparison
Compare HubSpot vs Infor CRM features, pricing, and more.
Last updated: November 2026
HubSpot
6.9/10
HubSpot is a CRM platform with a free tier and paid per-seat Sales Hub plans, plus companion marketing and service hubs, aimed at small and mid-sized businesses.
Infor CRM
5.2/10
Infor CRM (Infor CRM SLX, formerly Saleslogix) is an enterprise CRM for sales, service and marketing teams that connects customer data with Infor ERP systems.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 5.2/10 |
| Integration | 9/10 | 6/10 |
| Scalability | 7/10 | 6/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 5/10 | 4/10 |
| Customization | 6/10 | 6/10 |
| Ease of Use | 8/10 | 5/10 |
| Security | 7/10 | 5/10 |
| Support | 6/10 | 4/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $20/user/mo Sales Hub Starter | Contact for pricing |
| Estimated cost for 10 users | $200/mo Sales Hub Starter | Contact for pricing |
| Features | ||
| Marketing Automation | Not listed | |
| Built-in Calling | Not listed | |
| Customer Support Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
Which One Should You Choose?
Why choose HubSpot
- Has a free plan (Infor CRM does not)
- Higher Integration score (9/10 vs 6/10)
- Higher Ease of Use score (8/10 vs 5/10)
- Better fit for startups (8/10 vs 2/10)
- Better fit for small business (9/10 vs 3/10)
Why choose Infor CRM
Our data shows no clear advantage over HubSpot.
Pros & Cons
HubSpot
Pros
- The free CRM has no time limit and covers contacts, deals, tickets, a shared inbox, a reporting dashboard and mobile apps.
- The HubSpot Marketplace lists over 2,000 integrations.
- Sales, marketing and service hubs share one customer database, so teams avoid syncing separate tools.
- G2 reviewers often praise the sales automation and how easy everyday use is.
Cons
- The free tier is now limited to two users and 1,000 contacts.
- Professional and Enterprise tiers require one-time onboarding fees of $1,500 to $7,000, depending on the hub.
- Reviewers report a steep price jump from Starter to Professional, and extra costs from marketing-contact tiers and credits.
- Reviewers cite annual contract lock-in and setup and administration complexity as recurring complaints.
Infor CRM
Pros
- Tight connection to Infor ERP data gives sales and service staff one view of customer history and orders.
- Partners rate its Outlook integration through Xbar as very strong, and Gmail sync is also available.
- Reviewers praise the sync engine and say new users are easy to train.
- Can be deployed on-premise as well as in the cloud, which suits companies with data-residency preferences.
Cons
- No public pricing, and implementation, customization and migration add cost on top of licences.
- Partners report that upgrading heavily customized installs is expensive and needs consultants, so many customers stay on outdated versions.
- Reviewers describe the reporting as challenging.
- Review volume is small and dated, and some guides call it a legacy system that is not recommended for new implementations.
