HubSpot Sales Hub
6.8/10Sales CRM and engagement software from HubSpot with pipelines, sequences, calling, forecasting and AI agents, aimed at sales teams from small businesses to enterprises.
Data last updated November 2026 · Our methodology
Overview
HubSpot Sales Hub is the sales layer on top of HubSpot's shared CRM. It gives reps deal pipelines, multi-channel sequences, playbooks, a power dialer with call logging, and conversation intelligence. Its Breeze AI tools include a prospecting agent, deal scoring and a meeting notetaker. Managers get forecasting, custom reports and coaching tools. Because it shares a database with HubSpot's Marketing and Service hubs, contact and deal data stays in one place across departments. There is a free tier for up to two users. Paid editions are priced per seat. Starter lists at $20 per seat per month, with lower promotional prices on annual billing. Professional costs $100 per seat on monthly billing or $90 on annual billing, plus a one-time $1,500 onboarding fee. Enterprise costs $150 per seat per month, is billed annually, and carries a $3,500 onboarding fee. Each edition includes a monthly allowance of HubSpot Credits for AI features, and extra credits cost $0.01 each. The HubSpot Marketplace lists more than 2,000 integrations. Gmail and Outlook extensions let reps work from their inbox, and Professional adds LinkedIn Sales Navigator sync. The product suits growing sales teams that want an approachable CRM and may later add HubSpot's marketing or service tools. Its main limitation is cost. Full workflows, forecasting and deal splits require Professional, and reviewers say seat prices, onboarding fees and tier jumps make costs climb quickly as a team grows.
Our Rating
Who HubSpot Sales Hub is best for
Good fit
The product is built around pipelines, sequences, calling and forecasting for reps and sales managers.
The Professional edition adds workflows, forecasting and up to 100 pipelines, which fits mid-sized teams.
A free tier for two users and a low-priced Starter edition make it easy for small teams to begin.
Startups can begin on the free tier, and HubSpot runs a discount program for eligible startups.
Less suited
Enterprise adds custom objects and team-hierarchy forecasting, but per-seat costs climb steeply for large teams.
Pros & Cons
Pros
- The free tier for two users and the low-cost Starter edition let small teams try the CRM before committing.
- Built-in calling with a power dialer and voicemail drops includes minutes and phone numbers in every paid edition.
- The HubSpot Marketplace lists more than 2,000 integrations, and Gmail and Outlook extensions let reps work from their inbox.
- It shares one CRM with HubSpot's marketing and service hubs, so data stays unified across departments.
- Professional adds forecasting, conversation intelligence and LinkedIn Sales Navigator sync.
Cons
- Professional and Enterprise carry one-time onboarding fees of $1,500 and $3,500.
- Full workflows and forecasting are reserved for higher tiers, so per-seat costs rise sharply as needs grow.
- Trustpilot reviewers complain about confusing pricing, weak post-sale support and contracts that are hard to exit.
- Some users find workflow setup tedious and say it can require a HubSpot expert.
- Enterprise is offered on annual billing only.
Key Features
HubSpot Sales Hub Pricing
Starter
- 15 pipelines
- Email support
- 500 HubSpot Credits per month
- Up to 50 restricted workflows
- 500 calling minutes, 1 phone number
- 5 lead scores, 3 email templates, 1 meeting link
- $20 list price per seat; promotional annual price shown as low as $7 per seat per month
Professional
or $1,080/user/year (save 10%)
- Email and phone support
- Conversation intelligence
- $1,500 one-time onboarding fee
- 3,000 HubSpot Credits per month
- LinkedIn Sales Navigator integration
- 3,000 calling minutes, 3 phone numbers
- $90 per seat per month on annual billing
- Forecasting, deal splits, pipeline approvals
- 100 pipelines, 300 workflows, 100 custom reports
Enterprise
or $1,800/user/year
- Custom objects
- $3,500 one-time onboarding fee
- 5,000 HubSpot Credits per month
- Forecasting across team hierarchies
- 12,000 calling minutes, 5 phone numbers
- $150 per seat per month, annual billing only
- Coaching playlists and deal journey analytics
- Advanced Agent Builder with event-based triggers
- 350 pipelines, 1,000 workflows, 500 custom reports
Frequently Asked Questions
Yes. HubSpot offers free CRM tools for up to two users. Paid editions start with Starter.
Yes. Professional has a one-time $1,500 onboarding fee and Enterprise has a one-time $3,500 fee. Starter has none listed.
Starter and Professional can be paid monthly. Professional is $100 per seat per month on monthly billing versus $90 on annual billing. Enterprise is offered only on annual billing.
Each edition includes monthly HubSpot Credits: 500 on Starter, 3,000 on Professional and 5,000 on Enterprise. Extra credits cost $0.01 each. Credits reset monthly and do not roll over.
Starter includes email support. Professional and Enterprise include email and phone support.
Yes. HubSpot Sales Extensions let reps work from Gmail or Outlook and research prospects from any webpage.
HubSpot offers discounts to eligible startups and nonprofits through its startup and nonprofit programs.
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