Act! vs Salesmate Comparison
Compare Act! vs Salesmate features, pricing, and more.
Last updated: November 2026
Act!
5.4/10
Act! is a long-running CRM with contact management, sales pipelines and built-in marketing automation, sold to small and midsize businesses in cloud and Windows desktop editions.
Salesmate
6.5/10
Sales CRM with built-in calling and texting, sequences, workflow automation and Skara AI agents, sold per user to small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.4/10 | 6.5/10 |
| Customization | 7/10 | 7/10 |
| Analytics | 4/10 | 6/10 |
| Integration | 5/10 | 5/10 |
| Support | 6/10 | 7/10 |
| Ease of Use | 5/10 | 7/10 |
| Security | 5/10 | 7/10 |
| Cost | 6/10 | 7/10 |
| Scalability | 4/10 | 6/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $30/user/mo Act! Premium Cloud | $29/user/mo Basic |
| Estimated cost for 10 users | $300/mo Act! Premium Cloud | $290/mo Basic |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
Act! vs Salesmate cost by team size
Salesmate costs less at every team size we checked.
| Team size | Act! | Salesmate |
|---|---|---|
| 1 user | $30/moAct! Premium Cloud | $29/moBasic |
| 5 users | $150/moAct! Premium Cloud | $145/moBasic |
| 10 users | $300/moAct! Premium Cloud | $290/moBasic |
| 25 users | $750/moAct! Premium Cloud | $725/moBasic |
| 50 users | $1,500/moAct! Premium Cloud | $1,450/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Act!
Our data shows no clear advantage over Salesmate.
Why choose Salesmate
- Lower estimated cost for 10 users: $290/mo vs $300/mo
- Higher Analytics score (6/10 vs 4/10)
- Higher Ease of Use score (7/10 vs 5/10)
- Better fit for sales teams (9/10 vs 7/10)
- Better fit for startups (7/10 vs 5/10)
Pros & Cons
Act!
Pros
- Contact management is detailed and copes with large contact databases and big imports.
- A desktop and hybrid deployment allows offline work, which most cloud-only CRMs do not offer.
- Basic marketing automation is included in Premium, with drip campaigns, lead scoring and web visitor tracking.
- Fields and sales processes are highly customisable.
- Mobile apps for iOS and Android are included at no extra cost for Premium Cloud subscribers.
Cons
- Reviewers describe the interface as dated and dense, comparable to older Windows software.
- Pipeline and profit reporting is a recurring complaint, and the date-based pipeline can hide open deals.
- Users report freezing and slowness, especially with remote databases.
- There is no native Mac desktop app.
- Enhanced support and several capabilities cost extra on top of the per-user fee.
Salesmate
Pros
- Native VoIP calling and SMS, with numbers from about $1.10 a month in 80+ countries, so teams avoid buying a separate dialer.
- Entry price of $23 per user per month on annual billing undercuts many sales-focused CRMs with similar pipeline and email tracking features.
- The 15-day trial includes every feature and unlimited users, and Salesmate will extend it on request.
- Reviewers on G2 and Capterra (about 4.7 out of 5) repeatedly praise fast, responsive support and a clean pipeline interface.
- Holds ISO 27001 and SOC 2 certification, encrypts data at rest with AES-256, and offers IP access controls.
- All native integrations and the REST API are included on every plan at no extra cost.
Cons
- Key sales tools are gated by tier: sequences and the team inbox need Pro, and the power dialer and voicemail drop need Business.
- Usage charges for automation credits, calls, SMS, dedicated IPs and AI credits make the total cost hard to forecast.
- Reviewers on Trustpilot and G2 report email sync failures and messages landing in spam.
- About 46 native integrations is a small catalog next to HubSpot or Salesforce, so other connections rely on Zapier or Make.
- All fees are non-refundable, including unused time and voice credits.
- Some reviewers mention slow loading, a learning curve for advanced automation, and gaps in the mobile app.
Not sold on either?
Frequently Asked Questions
Salesmate scores higher on our CRM criteria: 6.5/10 against 5.4/10 for Act!. The largest gap is in Analytics: 4/10 for Act! and 6/10 for Salesmate.
Salesmate costs less for 10 users: about $290/mo on its Basic plan, against about $300/mo on its Act! Premium Cloud plan for Act!, billed monthly.
No, neither Act! nor Salesmate lists a free plan.
Salesmate is the better fit for sales teams: we rate it 9/10 for them, against 7/10 for Act!.
