Salesmate
6.5/10Sales CRM with built-in calling and texting, sequences, workflow automation and Skara AI agents, sold per user to small and mid-sized sales teams.
Data last updated November 2026 · Our methodology
Overview
Salesmate is a sales CRM built by Rapidops, a company in Ahmedabad, India, and launched in 2016. It brings contacts, companies, deal pipelines, email sync and tracking, and a meeting scheduler into one workspace. Native VoIP calling and SMS are built in, with numbers available in more than 80 countries. Higher tiers add email and SMS sequences, product and quote management, ticketing, a shared team inbox, custom modules, SLAs, a power dialer and voicemail drop. That makes it a fit for inside sales teams that want calling and outreach without buying a separate dialer. Pricing is per user in four tiers. Basic, Pro and Business cost $23, $39 and $63 per user per month on annual billing. Third-party pricing trackers list $29, $49 and $79 on monthly billing. Enterprise is quoted on request, and Enterprise onboarding packages start at $1,999. Automation runs on Smart Flow credits allotted per user each month, and extra credits are sold in 10,000-credit packs. Calls, phone numbers, SMS and AI agent credits are billed on usage or as add-ons, so the real cost can run well above the seat price. Salesmate also sells its Skara AI agent platform as a separate subscription. About 46 native integrations are available at no extra cost, including Google Workspace, Microsoft Calendar and Teams, Slack, Zoom, QuickBooks Online, Xero, Shopify, PandaDoc and DocuSign. Zapier, Make and a public REST API cover other tools. The main limitation is the smaller ecosystem and heavy tier gating. Sequences need Pro, and the power dialer needs Business. Reviewers also report recurring email sync and deliverability problems.
Our Rating
Who Salesmate is best for
Good fit
Built-in calling, power dialer, sequences and pipeline management are aimed directly at inside sales teams.
The $23 annual Basic tier, 15-day trial and reviewer praise for quick onboarding suit small teams, though usage add-ons raise costs.
Custom modules, SLAs, SSO and field-level permissions on upper tiers support teams of roughly 5 to 100 users, but the integration ecosystem is far smaller than HubSpot's or Salesforce's.
Per-seat pricing with calling included and no required onboarding fee below Enterprise keeps entry costs low for early sales teams.
Less suited
Third-party analysis lists agencies among typical buyers, and the shared team inbox and ticketing help with client work, but the product is not built around agency workflows.
An Enterprise tier exists with audit logs, IP restriction and 24x7 support, but the vendor publishes no uptime SLA, has a limited native integration catalog, and hosts data in the US only.
Pros & Cons
Pros
- Native VoIP calling and SMS, with numbers from about $1.10 a month in 80+ countries, so teams avoid buying a separate dialer.
- Entry price of $23 per user per month on annual billing undercuts many sales-focused CRMs with similar pipeline and email tracking features.
- The 15-day trial includes every feature and unlimited users, and Salesmate will extend it on request.
- Reviewers on G2 and Capterra (about 4.7 out of 5) repeatedly praise fast, responsive support and a clean pipeline interface.
- Holds ISO 27001 and SOC 2 certification, encrypts data at rest with AES-256, and offers IP access controls.
- All native integrations and the REST API are included on every plan at no extra cost.
Cons
- Key sales tools are gated by tier: sequences and the team inbox need Pro, and the power dialer and voicemail drop need Business.
- Usage charges for automation credits, calls, SMS, dedicated IPs and AI credits make the total cost hard to forecast.
- Reviewers on Trustpilot and G2 report email sync failures and messages landing in spam.
- About 46 native integrations is a small catalog next to HubSpot or Salesforce, so other connections rely on Zapier or Make.
- All fees are non-refundable, including unused time and voice credits.
- Some reviewers mention slow loading, a learning curve for advanced automation, and gaps in the mobile app.
Key Features
Salesmate Pricing
Basic
or $276/user/year (save 21%)
- Deal pipelines
- Meeting scheduler
- Web forms and custom fields
- Contact and company management
- Standard dashboards and reports
- 24x5 live chat and email support
- Built-in calling and SMS (usage billed)
- Full email sync, templates and tracking
- 5K Smart Flow credits per user per month
- 1K AI agent credits per account per month
- Activity and task management with calendar sync
- $23 per user per month billed annually; about $29 on monthly billing per third-party trackers
Pro
or $468/user/year (save 20%)
- SSO
- Team management
- Everything in Basic
- AI assistant features
- Email and SMS sequences
- Custom dashboards with goals
- Product and quote management
- Ticket management and team inbox
- 10K Smart Flow credits per user per month
- 3K AI agent credits per account per month
- Field-based permissions and formula fields
- $39 per user per month billed annually; about $49 on monthly billing per third-party trackers
Business
or $756/user/year (save 20%)
- Surveys
- Deal credit split
- Everything in Pro
- Custom duplicate rules
- Custom modules (objects)
- Service level agreements
- Power dialer and voicemail drop
- Advanced goals and calculated fields
- 15K Smart Flow credits per user per month
- 5K AI agent credits per account per month
- $63 per user per month billed annually; about $79 on monthly billing per third-party trackers
Enterprise
- Audit logs
- 24x7 support
- Custom pricing
- IP restriction
- Everything in Business
- Custom validation rules
- Quarterly business reviews
- Onboarding packages from $1,999
- One dedicated sending IP included
- Dedicated account manager and onboarding consultation
Frequently Asked Questions
On annual billing, Basic is $23, Pro is $39 and Business is $63 per user per month. Annual billing saves up to 20%, and third-party trackers list monthly-billing rates of about $29, $49 and $79. Enterprise is custom-priced, with onboarding packages from $1,999.
There is no free plan. A 15-day free trial gives unlimited access to all features with as many users as you want, and Salesmate says it can extend the trial if you ask before it ends.
No. Salesmate states that all fees are non-refundable, with no refunds or credits for unused time. If you upgrade, unused prepaid fees are applied to the more expensive plan.
Local and toll-free numbers start at about $1.10 per month, and you top up calling credits as needed. A July 2026 third-party summary lists US outbound calls at about $0.0199 per minute and call recording at $0.0028 per minute.
Smart Flows are Salesmate's automation engine. Each plan includes a monthly per-user allotment (5K on Basic, 10K on Pro, 15K on Business), and extra credits cost about $12 per 10,000.
It has about 46 native integrations, including Google Calendar and Gmail, Microsoft Calendar and Teams, Slack, Zoom, QuickBooks Online, Xero, Shopify, Mailchimp, PandaDoc, DocuSign and RingCentral. Zapier, Make and Pabbly Connect cover other tools, and every plan includes a public REST API.
Salesmate says it is ISO 27001 and SOC 2 certified and hosts data in dedicated VPCs on Google Cloud, encrypted at rest with AES-256. IP access controls are available, SSO starts on Pro, and audit logs require Enterprise. It publishes GDPR materials but makes no HIPAA claim.
Salesmate accepts Visa, MasterCard, Discover and American Express. Annual plans can be invoiced or paid by purchase order, and bank transfers are accepted for annual plans over $500. All plans include 24x5 live chat and email support, and Enterprise gets 24x7 support and a dedicated account manager.
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