EngageBay vs lemlist Comparison
Compare EngageBay vs lemlist features, pricing, and more.
Last updated: November 2026
EngageBay
6.3/10
EngageBay is an all-in-one CRM that combines marketing automation, sales pipelines, and a helpdesk for small businesses and startups on tight budgets.
lemlist
6.5/10
lemlist is a multichannel sales outreach platform that automates personalized cold email, LinkedIn, phone and SMS sequences for sales teams, agencies and startups.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6.5/10 |
| Analytics | 5/10 | 4/10 |
| Cost | 8/10 | 5/10 |
| Customization | 5/10 | 8/10 |
| Ease of Use | 7/10 | 7/10 |
| Integration | 7/10 | 8/10 |
| Scalability | 4/10 | 6/10 |
| Security | 5/10 | 5/10 |
| Support | 7/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $15/user/mo Basic | $69/mo Email |
| Estimated cost for 10 users | Free Free | $69/mo Email |
| Features | ||
| Mobile Access | ||
| Built-in Calling | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Customer Support Management | Not listed | |
| Opportunity Management | Not listed | |
EngageBay vs lemlist cost by team size
EngageBay costs less up to 10 users; lemlist costs less from 25 users.
| Team size | EngageBay | lemlist |
|---|---|---|
| 1 user | FreeFree | $69/moEmail |
| 5 users | FreeFree | $69/moEmail |
| 10 users | FreeFree | $69/moEmail |
| 25 users | $375/moBasic | $69/moEmail |
| 50 users | $750/moBasic | $69/moEmail |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose EngageBay
- Has a free plan (lemlist does not)
- Lower estimated cost for 10 users: Free vs $69/mo
- Higher Cost score (8/10 vs 5/10)
- Higher Analytics score (5/10 vs 4/10)
- Better fit for marketing teams (7/10 vs 5/10)
Why choose lemlist
- Higher Customization score (8/10 vs 5/10)
- Higher Scalability score (6/10 vs 4/10)
- Better fit for enterprise (5/10 vs 2/10)
- Better fit for sales teams (9/10 vs 6/10)
Pros & Cons
EngageBay
Pros
- The free plan covers up to 15 users, which is generous next to HubSpot or Zoho free tiers.
- Marketing, sales pipelines, and helpdesk sit in one dashboard, so small teams avoid buying three separate tools.
- Paid tiers are priced well below HubSpot's equivalent suites, and multi-year billing saves up to 15 percent.
- Many reviewers describe support as responsive during setup, and free migration and onboarding are included.
- The integrations directory is broad, covering ecommerce, accounting, and telephony, plus Zapier and Make for automation.
Cons
- Contact limits are low: 500 on Basic and 10,000 even on Pro.
- Marketing automation needs Growth or above, and custom reporting, SSO, and role management are Pro-only.
- Reviewers report bugs, slow loading, and occasional reliability problems, including a 2025 Capterra review titled 'Lots of features but unreliable'.
- Reporting and customization are described as basic for complex sales cycles.
- Some users report email deliverability problems and a past price increase.
lemlist
Pros
- Image and video personalization are frequently praised in G2 reviews as stronger than in rival tools.
- A single sequence can run across email, LinkedIn, SMS, WhatsApp and calls.
- Two-way sync with HubSpot and Salesforce, plus connectors for Pipedrive, Attio, Close, Zoho, Zapier, Make and n8n.
- Warm-up, a 650M+ contact database and AI message agents come bundled into the plans.
- G2 rates it 4.6/5 from about 1,345 reviews, and reviewers often call support responsive.
Cons
- Costs climb with seats, extra senders, credits and add-ons, which is the second most common complaint in reviews.
- Reporting is described as basic, and there is no mobile app.
- Some users report a learning curve, a heavy interface and clunky contact handling across campaigns.
- Some Reddit and Trustpilot users report deliverability drops and billing or cancellation disputes.
- It is not a full CRM: there is no deal pipeline or support ticketing, so most teams still need a separate CRM.
Not sold on either?
Frequently Asked Questions
Lemlist scores higher on our CRM criteria: 6.5/10 against 6.3/10 for EngageBay. The largest gap is in Cost: 8/10 for EngageBay and 5/10 for lemlist.
EngageBay costs less for 10 users: free on its Free plan, against about $69/mo on its Email plan for lemlist, billed monthly.
EngageBay has a free plan; lemlist does not list one.
Lemlist is the better fit for enterprise: we rate it 5/10 for them, against 2/10 for EngageBay.
EngageBay has Mobile Access, which lemlist lacks.
