Encharge vs Salesforce Sales Cloud Comparison
Compare Encharge vs Salesforce Sales Cloud features, pricing, and more.
Last updated: November 2026
Encharge
6/10
Behavior-based email marketing automation platform for SaaS and B2B companies, with visual flows, lead scoring, segmentation and CRM sync.
Salesforce Sales Cloud
7.2/10
Salesforce Sales Cloud is a cloud CRM for managing leads, opportunities, forecasts and sales workflows, sold in editions from a free two-user suite to enterprise AI bundles.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6/10 | 7.2/10 |
| Analytics | 5/10 | 9/10 |
| Cost | 5/10 | 2/10 |
| Customization | 6/10 | 10/10 |
| Ease of Use | 8/10 | 4/10 |
| Integration | 6/10 | 10/10 |
| Scalability | 5/10 | 10/10 |
| Security | 5/10 | 9/10 |
| Support | 7/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $99/mo Growth | $25/user/mo Starter Suite |
| Estimated cost for 10 users | $99/mo Growth | $250/mo Starter Suite |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Reporting & Analytics | ||
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Sales Automation | Not listed | |
Encharge vs Salesforce Sales Cloud cost by team size
Salesforce Sales Cloud costs less at 1 user; Encharge costs less from 5 users.
| Team size | Encharge | Salesforce Sales Cloud |
|---|---|---|
| 1 user | $99/moGrowth | FreeFree Suite |
| 5 users | $99/moGrowth | $125/moStarter Suite |
| 10 users | $99/moGrowth | $250/moStarter Suite |
| 25 users | $99/moGrowth | $625/moStarter Suite |
| 50 users | $99/moGrowth | $1,250/moStarter Suite |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Encharge
- Lower estimated cost for 10 users: $99/mo vs $250/mo
- Higher Ease of Use score (8/10 vs 4/10)
- Higher Cost score (5/10 vs 2/10)
- Better fit for startups (8/10 vs 4/10)
- Better fit for marketing teams (8/10 vs 5/10)
Why choose Salesforce Sales Cloud
- Has a free plan (Encharge does not)
- Higher Scalability score (10/10 vs 5/10)
- Higher Analytics score (9/10 vs 5/10)
- Better fit for sales teams (9/10 vs 3/10)
- Better fit for mid-market (8/10 vs 5/10)
Pros & Cons
Encharge
Pros
- Reviewers repeatedly praise the visual flow builder as easy for non-technical marketers to use for event-triggered campaigns.
- Segmentation and lead scoring based on product usage suit SaaS onboarding and lifecycle email.
- Native Stripe and Chargebee integrations on the entry plan help with billing-driven campaigns.
- Reviewers on Capterra and other sites describe support as responsive, and Growth includes live chat.
Cons
- There are no native forms, landing pages, SMS or push, so those need other tools (SMS runs through your own Twilio account).
- HubSpot, Salesforce, Shopify and transactional email are available only on Premium.
- Reviewers say its reporting is limited compared with some competitors.
- There is no free plan, and 2026 sources list higher prices than older review listings.
- The REST API cannot create flows or broadcasts.
Salesforce Sales Cloud
Pros
- AgentExchange (formerly AppExchange) and built-in Slack integration give it the widest ecosystem of add-on apps and connectors among CRMs.
- Admins can tailor objects, Flow automation and dashboards in great depth, and reviewers on Capterra and SoftwareFinder repeatedly praise its customization and reporting.
- It scales from a free two-user suite to enterprise editions with sandboxes, high API allowances and security tooling such as Security Center and Data Detect.
- Agentforce AI is built in, with prospecting agents, pipeline forecasting insights and call coaching added in the Winter 27 release.
- Gartner has named it a Leader in CRM Sales Platforms for 20 years in a row, according to Salesforce.
Cons
- List prices rose again in September 2026. Core costs $195 and Advanced $395 per user per month, roughly 11 and 13 percent above the Enterprise and Unlimited editions they replaced.
- Many capabilities are paid extras, including API access on Pro, Agentforce, Sales Dialer and Revenue Intelligence, so the real budget is well above the entry price.
- Pro Suite and higher editions require annual contracts, and analysts note that downgrading mid-contract is difficult.
- Reviewers say small businesses often need an in-house admin or paid partners to run it, and that they use only a fraction of the features they pay for.
- Capterra gives it 4.0 out of 5 for ease of use, and G2 reviewers cite a steep learning curve for new users.
Not sold on either?
Frequently Asked Questions
Salesforce Sales Cloud scores higher on our CRM criteria: 7.2/10 against 6/10 for Encharge. The largest gap is in Scalability: 5/10 for Encharge and 10/10 for Salesforce Sales Cloud.
Encharge costs less for 10 users: about $99/mo on its Growth plan, against about $250/mo on its Starter Suite plan for Salesforce Sales Cloud, billed monthly.
Salesforce Sales Cloud has a free plan; Encharge does not list one.
Salesforce Sales Cloud is the better fit for sales teams: we rate it 9/10 for them, against 3/10 for Encharge.
