Agile CRM vs HubSpot Comparison
Compare Agile CRM vs HubSpot features, pricing, and more.
Last updated: November 2026
Agile CRM
5.7/10
Agile CRM is a low-cost CRM for small businesses that combines contact and deal management, marketing automation, telephony and a helpdesk.
HubSpot
6.9/10
HubSpot is a CRM platform with a free tier and paid per-seat Sales Hub plans, plus companion marketing and service hubs, aimed at small and mid-sized businesses.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.7/10 | 6.9/10 |
| Customization | 6/10 | 6/10 |
| Analytics | 4/10 | 7/10 |
| Integration | 6/10 | 9/10 |
| Support | 5/10 | 6/10 |
| Ease of Use | 5/10 | 8/10 |
| Security | 5/10 | 7/10 |
| Cost | 8/10 | 5/10 |
| Scalability | 4/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $15/user/mo Starter | $20/user/mo Sales Hub Starter |
| Estimated cost for 10 users | Free Free | $200/mo Sales Hub Starter |
| Features | ||
| Built-in Calling | ||
| Mobile Access | ||
| Sales Automation | ||
| Contact Management | ||
| Lead Management | Not listed | |
| Opportunity Management | ||
| Marketing Automation | ||
| Customer Support Management | ||
| Reporting & Analytics | ||
| Integrations | ||
Which One Should You Choose?
Why choose Agile CRM
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Cost score (8/10 vs 5/10)
Why choose HubSpot
- Higher Analytics score (7/10 vs 4/10)
- Higher Integration score (9/10 vs 6/10)
- Better fit for enterprise (6/10 vs 2/10)
- Better fit for mid-market (8/10 vs 4/10)
Pros & Cons
Agile CRM
Pros
- The free plan allows up to 10 users and 1,000 contacts, which is generous for a small team trying out a CRM.
- Sales, marketing automation and helpdesk tickets share one contact record, so small businesses do not need separate tools.
- Native connectors cover Shopify, WooCommerce, Magento, Stripe, Twilio and RingCentral, and a REST API is available.
- Reviewers on G2 and Capterra rate it about 4 out of 5 and often praise the number of features for the price.
Cons
- Starter allows only three integrations and five automations, so many teams must move to Regular, which costs several times more.
- The low advertised prices require a longer commitment, and monthly billing is much higher.
- Reviewers describe a dated, cluttered interface that can load slowly.
- Reporting is basic, with no forecasting or multi-touch attribution.
- Support quality is inconsistent. Phone support is only available in business hours, and some users report slow responses and trouble getting refunds.
HubSpot
Pros
- The free CRM has no time limit and covers contacts, deals, tickets, a shared inbox, a reporting dashboard and mobile apps.
- The HubSpot Marketplace lists over 2,000 integrations.
- Sales, marketing and service hubs share one customer database, so teams avoid syncing separate tools.
- G2 reviewers often praise the sales automation and how easy everyday use is.
Cons
- The free tier is now limited to two users and 1,000 contacts.
- Professional and Enterprise tiers require one-time onboarding fees of $1,500 to $7,000, depending on the hub.
- Reviewers report a steep price jump from Starter to Professional, and extra costs from marketing-contact tiers and credits.
- Reviewers cite annual contract lock-in and setup and administration complexity as recurring complaints.
