Dolibarr ERP CRM
6.2/10Free, open-source modular ERP and CRM suite for small and mid-sized businesses, freelancers and associations, available self-hosted or via paid cloud hosts like DoliCloud.
Data last updated November 2026 · Our methodology
Overview
Dolibarr ERP CRM is an open-source PHP web application that combines CRM with ERP functions. On the CRM side it handles prospects and customers, opportunities, commercial proposals, sales orders, contracts and subscriptions, a help desk with tickets, a knowledge base, an agenda, emailing campaigns and surveys. Beyond sales it covers invoicing, bank reconciliation, double-entry accounting, stock, manufacturing, HR, projects, POS and a website CMS. Administrators switch modules on or off, so a team can start with contacts and quotes and add more later. A low-code Module Builder supports custom development. It best suits small businesses, freelancers and associations that want one inexpensive system for the full quote-to-invoice cycle and are willing to configure it themselves. The core software is free under the GPL and runs on Windows, Mac, Linux or Docker. Managed hosting comes from the official DoliCloud service and many partner hosts. DoliCloud Basic costs 14 euros per user per month and Premium costs 30 euros per month plus 15 euros per user. Paid extensions are sold through the DoliStore marketplace. Integrations come mainly through the built-in REST API, which includes a Swagger explorer, LDAP connectivity and DoliStore modules, rather than a large catalogue of native SaaS connectors. The main limitation is the experience: reviewers describe a dated interface, setup that takes time, weaker support ratings, and third-party modules that can break after core upgrades. There is also no native mobile app beyond the browser.
Our Rating
CRM6.2/10
Project Management6.2/10
Who Dolibarr ERP CRM is best for
Good fit
Reviewers and listings consistently identify small businesses under 50 employees as the core user base, and the all-in-one modules suit them.
The free self-hosted core and the 14 euro single-user cloud plan make it inexpensive for solo operators who need quotes and invoices.
Projects, timesheets, proposals and invoicing in one system fit service firms.
- Nonprofits7/10
The vendor names associations as a target, and the core is free and open source.
A low-cost modular suite that grows with the business, though it needs technical setup.
Less suited
It covers the cycle from prospect to proposal, order and invoice.
It includes stock and manufacturing modules within the ERP.
- Mid-Market5/10
It can scale with modules, but reviewers say it is less suited to teams beyond about 50 users.
It includes a basic help desk with tickets and a knowledge base.
A REST API and a low-code Module Builder allow custom development.
It has POS and a website CMS, but few native connectors to popular SaaS tools.
It lacks the polish, support depth and ecosystem that large organisations expect.
Pros & Cons
Pros
- The core suite is free and open source, and self-hosting avoids vendor lock-in.
- CRM covers the full cycle from prospect and opportunity to proposal, order and invoice in one system.
- The modular design lets teams enable only the modules they need, and the Module Builder supports low-code customization.
- Official cloud hosting is inexpensive at 14 euros per user per month and includes daily backups and SSH and database access.
- A REST API with a Swagger explorer allows custom integrations.
Cons
- Reviewers describe the interface as dated and not very attractive.
- Support ratings are the weakest category on Capterra and GetApp, at about 3.7 out of 5.
- Configuration takes time, and third-party modules can break after core upgrades.
- There are few native connectors to popular SaaS tools and no native mobile app, so mobile use is through the browser.
- Defaults are EU-centric, and some English users report translation issues.
Key Features
Dolibarr ERP CRM Pricing
Self-hosted (open source)
- All official modules
- Community forum support
- Full core software under GPL
- Self-managed hosting, updates and backups
DoliCloud Basic
- 4 GB storage
- 250 emails per day
- All official modules
- 2,000 API calls per month
- 8 years Long Term Support
- Daily backups kept 30 days
- Task scheduler runs once a day
- Technical support by ticket, functional support through forums
DoliCloud Premium
- 20 GB storage
- 10 years Long Term Support
- 20,000 API calls per month
- Unlimited email with your own SMTP
- Task scheduler every 30 minutes on request
- Extensions deployed by DoliCloud on request
- Priority technical and functional ticket support
- 30 euros base fee plus 15 euros per user per month
Frequently Asked Questions
Yes. The core software is open source under the GPL and can be self-hosted at no license cost. You pay only for hosting, optional DoliStore modules or partner services.
DoliCloud Basic costs 14 euros per enabled user per month. Premium costs 30 euros per month plus 15 euros per user. Both can be billed monthly or yearly and cancelled at any time.
DoliCloud's pricing page offers a free trial of 30 days or more with no commitment. Other partner hosts offer trials of 15 to 60 days.
Yes. The REST API module exposes endpoints authenticated with a DOLAPIKEY header and includes a Swagger explorer. DoliCloud caps API calls at 2,000 per month on Basic and 20,000 per month on Premium.
DoliCloud hosts data in a French datacenter, with daily backups kept for 30 days.
Reviews and listings do not show a native mobile app. The web interface is used through mobile browsers.
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