Bitrix24
6.8/10All-in-one workspace that combines tasks and projects, CRM, chat and video calls, documents and HR tools, priced as a flat monthly fee per organization.
Data last updated November 2026 · Our methodology
Overview
Bitrix24 is a broad business suite. It puts task and project management next to a sales CRM, team chat and video calls, calendars, file storage, a knowledge base, and HR tools such as employee hours tracking. Tasks can be shown as a list, a planner, a calendar, a Kanban board, a Gantt chart or a Scrum view. Workgroups each get their own feed, files and knowledge base. External clients or freelancers can join through Collabs, which have their own permission controls. Pricing is a flat fee per organization rather than per user. Basic costs $49 a month billed annually and covers 5 users. Standard is $99 for 50 users, Professional is $199 for 100 users, and Enterprise starts at $399 for 250 users. Monthly billing costs about 40 percent more. Vibe+ versions of each plan add unlimited AI, REST API access and an app builder. This pricing suits growing teams that want CRM and project management in one place, especially 20 to 100 users. Task time tracking, task automation and analytics are only on Professional and above. The main drawback is complexity. Reviewers often describe a cluttered interface and a steep learning curve, and some report slow performance and slow support.
Our Rating
Who Bitrix24 is best for
Good fit
- Mid-Market8/10
Professional includes 100 users with automation, analytics and HR tools for one flat price.
A built-in CRM with pipelines, telephony, WhatsApp and sales automation sits alongside the task tools.
The flat-fee Basic and Standard plans cover 5 to 50 users with CRM and projects included, which is good value for small teams.
Collabs let clients and freelancers join projects with controlled permissions, and time tracking is included from Professional.
Enterprise tiers scale to 10,000 users with AD integration, encryption at rest and SOC-compliant hosting, but reviewers report performance issues on complex setups.
Less suited
The suite is far broader than a solo user needs, and the interface is described as crowded.
Pros & Cons
Pros
- Pricing is a flat fee per organization, so Professional covers 100 users for $199 a month billed annually, which reviewers single out for value.
- Task views include list, Kanban, Gantt, calendar and Scrum, plus task templates with subtasks and checklists.
- A full CRM, telephony, chat and video calls are built in, so sales and delivery teams can work on one platform.
- Collabs give clients and freelancers controlled access to project spaces.
Cons
- Reviewers often describe a crowded interface and a steep learning curve, and training is usually needed.
- Some users report slow loading, especially with large or complex workflows.
- Support gets mixed reviews, and some customers say issues can take days to resolve.
- Task time tracking, task automation and analytics require Professional or higher.
- Monthly billing costs about 40 percent more than annual billing on every paid plan.
Key Features
Bitrix24 Pricing
Free
- Basic CRM
- 5 GB storage
- Shared calendars
- Chat and video calls
- Tasks with Kanban and Gantt views
Basic
or $588/year (save 29%)
- 5 users
- 24 GB storage
- Online payments
- AI assistant features
- Sales pipelines and recurring deals
- Email, WhatsApp and telephony integrations
Standard
or $1,188/year (save 31%)
- 50 users
- 100 GB storage
- Web form designer
- Unlimited projects and boards
- KPI and task efficiency tracking
- Invoices, estimates and e-signature
Professional
or $2,388/year (save 31%)
- 100 users
- Analytics
- 1 TB storage
- Sales automation and RPA
- HR tools and employee hours tracking
- Task time tracking and task automation
Enterprise
or $4,788/year (save 31%)
- Priority support
- 3 TB storage at the entry tier
- Unlimited branches with centralized management
- Active Directory integration and custom branding
- SOC-compliant AWS hosting and encryption at rest
- 250 users at the entry tier, with tiers up to 10,000 users
Frequently Asked Questions
No. Each plan has a flat monthly price that covers a set number of users: 5 on Basic, 50 on Standard, 100 on Professional and 250 or more on Enterprise.
Bitrix24's own sources disagree. The FAQ and help articles say the free plan has unlimited users, but the current plan table lists 1 to 2 users with 5 GB of storage. Check before relying on either figure.
Task time tracking, task automation and employee hours tracking are listed from the Professional plan upward.
Vibe+ versions of each plan add the Vibecode App Builder, unlimited Market apps, REST API access and unlimited AI. For example, Professional Vibe+ costs $240 a month billed annually, compared with $199 for standard Professional.
Yes. Clients or freelancers can join Collabs, which are shared workspaces with granular permission controls.
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