Salesmate vs TeleCRM Comparison
Compare Salesmate vs TeleCRM features, pricing, and more.
Last updated: November 2026
Salesmate
6.5/10
Sales CRM with built-in calling and texting, sequences, workflow automation and Skara AI agents, sold per user to small and mid-sized sales teams.
TeleCRM
6.2/10
TeleCRM is an India-built, calling-first CRM for telecalling and sales teams that combines a one-click phone dialer, WhatsApp messaging, lead capture and automation.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 6.2/10 |
| Customization | 7/10 | 6/10 |
| Analytics | 6/10 | 6/10 |
| Integration | 5/10 | 6/10 |
| Support | 7/10 | 5/10 |
| Ease of Use | 7/10 | 7/10 |
| Security | 7/10 | 4/10 |
| Cost | 7/10 | 8/10 |
| Scalability | 6/10 | 5/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $29/user/mo Basic | ₹799/user/mo Core CRM (annual billing) |
| Estimated cost for 10 users | $290/mo Basic | ₹10,990/mo Core CRM (quarterly billing) |
| Features | ||
| Marketing Automation | ||
| Built-in Calling | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | Not listed | |
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
Which One Should You Choose?
Why choose Salesmate
- Higher Security score (7/10 vs 4/10)
- Higher Support score (7/10 vs 5/10)
Why choose TeleCRM
- Higher Integration score (6/10 vs 5/10)
- Higher Cost score (8/10 vs 7/10)
Pros & Cons
Salesmate
Pros
- Native VoIP calling and SMS, with numbers from about $1.10 a month in 80+ countries, so teams avoid buying a separate dialer.
- Entry price of $23 per user per month on annual billing undercuts many sales-focused CRMs with similar pipeline and email tracking features.
- The 15-day trial includes every feature and unlimited users, and Salesmate will extend it on request.
- Reviewers on G2 and Capterra (about 4.7 out of 5) repeatedly praise fast, responsive support and a clean pipeline interface.
- Holds ISO 27001 and SOC 2 certification, encrypts data at rest with AES-256, and offers IP access controls.
- All native integrations and the REST API are included on every plan at no extra cost.
Cons
- Key sales tools are gated by tier: sequences and the team inbox need Pro, and the power dialer and voicemail drop need Business.
- Usage charges for automation credits, calls, SMS, dedicated IPs and AI credits make the total cost hard to forecast.
- Reviewers on Trustpilot and G2 report email sync failures and messages landing in spam.
- About 46 native integrations is a small catalog next to HubSpot or Salesforce, so other connections rely on Zapier or Make.
- All fees are non-refundable, including unused time and voice credits.
- Some reviewers mention slow loading, a learning curve for advanced automation, and gaps in the mobile app.
TeleCRM
Pros
- The one-click dialer records and logs calls made from reps' own phones, so teams do not need separate telephony.
- WhatsApp is built in, with Cloud API templates, chatbots and broadcasts.
- Ready-made lead capture from Indian portals such as IndiaMART, Justdial, 99Acres and MagicBricks.
- The annual price of 799 INR (19 USD) per user per month includes unlimited contacts.
- Quarterly and annual plans carry a 15-day full refund window.
Cons
- There is no monthly billing; the shortest commitment is quarterly.
- Automations are capped at 10,000 per month, with extra usage charged, and Meta's WhatsApp fees are billed separately.
- No security or compliance information is published.
- Reviews are mixed: Capterra shows 3.0 from three reviews, including a 1-star rating, and a G2 reviewer complained about support and slow integration.
- Reviewers say advanced capabilities such as AI insights are missing.
