Krayin CRM vs Pipedrive: Complete Comparison (2026)
An in-depth comparison of Krayin CRM and Pipedrive to help you choose the right tool for your business.
Last updated: November 2026
Krayin CRM
6.3/10
Free, MIT-licensed, self-hosted CRM built on Laravel and Vue.js, made by Webkul for SMBs and developers who want to customize how they manage leads, contacts and sales.
Pipedrive
6.9/10
Pipedrive is a sales CRM built around visual deal pipelines, helping small and mid-sized sales teams track deals, contacts, activities and email in one place.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6.9/10 |
| Customization | 9/10 | 6/10 |
| Analytics | 4/10 | 5/10 |
| Integration | 5/10 | 8/10 |
| Support | 5/10 | 6/10 |
| Ease of Use | 5/10 | 9/10 |
| Security | 6/10 | 7/10 |
| Cost | 9/10 | 7/10 |
| Scalability | 5/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $20/mo Krayin CRM Hosting | $24/user/mo Lite |
| Estimated cost for 10 users | Free Open Source (self-hosted) | $240/mo Lite |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Built-in Calling | Not listed | |
| Customer Support Management | Not listed | |
| Mobile Access | Not listed | |
| Sales Automation | Not listed | |
Krayin CRM vs Pipedrive cost by team size
Krayin CRM costs less at every team size we checked.
| Team size | Krayin CRM | Pipedrive |
|---|---|---|
| 1 user | FreeOpen Source (self-hosted) | $24/moLite |
| 5 users | FreeOpen Source (self-hosted) | $120/moLite |
| 10 users | FreeOpen Source (self-hosted) | $240/moLite |
| 25 users | FreeOpen Source (self-hosted) | $600/moLite |
| 50 users | FreeOpen Source (self-hosted) | $1,200/moLite |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Krayin CRM
- Has a free plan (Pipedrive does not)
- Lower estimated cost for 10 users: Free vs $240/mo
- Higher Customization score (9/10 vs 6/10)
- Higher Cost score (9/10 vs 7/10)
- Better fit for agencies (7/10 vs 5/10)
Why choose Pipedrive
- Higher Ease of Use score (9/10 vs 5/10)
- Higher Integration score (8/10 vs 5/10)
- Better fit for sales teams (9/10 vs 6/10)
- Better fit for small business (9/10 vs 7/10)
Pros & Cons
Krayin CRM
Pros
- The core is MIT-licensed and free, with no per-user fees.
- The Laravel and Vue.js codebase is modular and easy for PHP developers to extend.
- Products and quotes are included in the free core.
- The project is active, with about 24k GitHub stars.
- Managed hosting at 20 USD per month includes unlimited users.
Cons
- Self-hosting needs PHP 8.3, MySQL or MariaDB and at least 3 GB of RAM, so it takes technical skill.
- Premium extensions are expensive one-time purchases, such as VoIP at 4,500 USD.
- The extension ecosystem is smaller than SuiteCRM's.
- Two-factor authentication is a paid extension rather than built in.
- No mobile app is mentioned on the official site.
Pipedrive
Pros
- Sales reps can pick up the drag-and-drop pipeline view quickly, and ease of use is the strength reviewers mention most often on G2 and Capterra.
- The marketplace has more than 500 integrations, including telephony apps such as Aircall, CloudTalk and Kixie that log calls as deal activities.
- Lite starts at 14 dollars per seat per month on annual billing, which is cheap for a CRM with pipeline management and AI report generation.
- Premium bundles LeadBooster, e-signature documents and Projects, which cost extra on lower plans.
Cons
- Reviewers often criticize reporting as thin, hard to customize or manual. About 39 percent of reporting-related Capterra reviews are negative.
- Email sync and automations are not available on Lite, so most teams will need Growth or higher.
- Web calling is not built in and needs a third-party Marketplace app, though the mobile apps can place and log calls.
- Email marketing (Campaigns) and Web Visitors are paid add-ons on every plan, so the total cost can rise well above the seat price.
Not sold on either?
Frequently Asked Questions
Pipedrive scores higher on our CRM criteria: 6.9/10 against 6.3/10 for Krayin CRM. The largest gap is in Ease of Use: 5/10 for Krayin CRM and 9/10 for Pipedrive.
Krayin CRM costs less for 10 users: free on its Open Source (self-hosted) plan, against about $240/mo on its Lite plan for Pipedrive, billed monthly.
Krayin CRM has a free plan; Pipedrive does not list one.
Pipedrive is the better fit for sales teams: we rate it 9/10 for them, against 6/10 for Krayin CRM.
