ClickUp vs Pipedrive Comparison
Compare ClickUp vs Pipedrive features, pricing, and more.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Pipedrive
6.9/10
Pipedrive is a sales CRM built around visual deal pipelines, helping small and mid-sized sales teams track deals, contacts, activities and email in one place.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.9/10 |
| Customization | 9/10 | 6/10 |
| Integration | 8/10 | 8/10 |
| Scalability | 7/10 | 5/10 |
| Analytics | 7/10 | 5/10 |
| Cost | 7/10 | 7/10 |
| Ease of Use | 5/10 | 9/10 |
| Security | 8/10 | 7/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $12/user/mo Core | $24/user/mo Lite |
| Estimated cost for 10 users | Free Free Forever | $240/mo Lite |
| Features | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
ClickUp vs Pipedrive cost by team size
ClickUp costs less at every team size we checked.
| Team size | ClickUp | Pipedrive |
|---|---|---|
| 1 user | FreeFree Forever | $24/moLite |
| 5 users | FreeFree Forever | $120/moLite |
| 10 users | FreeFree Forever | $240/moLite |
| 25 users | FreeFree Forever | $600/moLite |
| 50 users | FreeFree Forever | $1,200/moLite |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Has a free plan (Pipedrive does not)
- Lower estimated cost for 10 users: Free vs $240/mo
- Higher Customization score (9/10 vs 6/10)
- Higher Scalability score (7/10 vs 5/10)
- Better fit for agencies (8/10 vs 5/10)
Why choose Pipedrive
- Higher Ease of Use score (9/10 vs 5/10)
- Higher Support score (6/10 vs 5/10)
- Better fit for sales teams (9/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Pipedrive
Pros
- Sales reps can pick up the drag-and-drop pipeline view quickly, and ease of use is the strength reviewers mention most often on G2 and Capterra.
- The marketplace has more than 500 integrations, including telephony apps such as Aircall, CloudTalk and Kixie that log calls as deal activities.
- Lite starts at 14 dollars per seat per month on annual billing, which is cheap for a CRM with pipeline management and AI report generation.
- Premium bundles LeadBooster, e-signature documents and Projects, which cost extra on lower plans.
Cons
- Reviewers often criticize reporting as thin, hard to customize or manual. About 39 percent of reporting-related Capterra reviews are negative.
- Email sync and automations are not available on Lite, so most teams will need Growth or higher.
- Web calling is not built in and needs a third-party Marketplace app, though the mobile apps can place and log calls.
- Email marketing (Campaigns) and Web Visitors are paid add-ons on every plan, so the total cost can rise well above the seat price.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our CRM criteria: 7.1/10 against 6.9/10 for Pipedrive. The largest gap is in Ease of Use: 5/10 for ClickUp and 9/10 for Pipedrive.
ClickUp costs less for 10 users: free on its Free Forever plan, against about $240/mo on its Lite plan for Pipedrive, billed monthly.
ClickUp has a free plan; Pipedrive does not list one.
Pipedrive is the better fit for sales teams: we rate it 9/10 for them, against 5/10 for ClickUp.
