EspoCRM vs Krayin CRM Comparison
Compare EspoCRM vs Krayin CRM features, pricing, and more.
Last updated: November 2026
EspoCRM
6.9/10
Open-source CRM for small and mid-sized businesses that can be self-hosted free or bought as a per-user cloud subscription.
Krayin CRM
6.3/10
Free, MIT-licensed, self-hosted CRM built on Laravel and Vue.js, made by Webkul for SMBs and developers who want to customize how they manage leads, contacts and sales.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.9/10 | 6.3/10 |
| Analytics | 6/10 | 4/10 |
| Cost | 9/10 | 9/10 |
| Customization | 9/10 | 9/10 |
| Ease of Use | 6/10 | 5/10 |
| Integration | 6/10 | 5/10 |
| Scalability | 6/10 | 5/10 |
| Security | 6/10 | 6/10 |
| Support | 5/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | €13/user/mo Basic | $20/mo Krayin CRM Hosting |
| Estimated cost for 10 users | Free Open Source (self-hosted) | Free Open Source (self-hosted) |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Collaboration | Not listed | |
| Marketing Automation | Not listed | |
| Sales Automation | Not listed | |
EspoCRM vs Krayin CRM cost by team size
| Team size | EspoCRM | Krayin CRM |
|---|---|---|
| 1 user | FreeOpen Source (self-hosted) | FreeOpen Source (self-hosted) |
| 5 users | FreeOpen Source (self-hosted) | FreeOpen Source (self-hosted) |
| 10 users | FreeOpen Source (self-hosted) | FreeOpen Source (self-hosted) |
| 25 users | FreeOpen Source (self-hosted) | FreeOpen Source (self-hosted) |
| 50 users | FreeOpen Source (self-hosted) | FreeOpen Source (self-hosted) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose EspoCRM
- Higher Analytics score (6/10 vs 4/10)
- Higher Ease of Use score (6/10 vs 5/10)
- Better fit for customer support teams (6/10 vs 3/10)
- Better fit for small business (9/10 vs 7/10)
Why choose Krayin CRM
- Better fit for developers (9/10 vs 6/10)
Pros & Cons
EspoCRM
Pros
- The Entity Manager lets administrators add custom entities, fields and relationships without writing code.
- Every cloud plan includes all official extensions at no extra cost, among them the Sales Pack, VoIP, Google, Outlook and Mailchimp.
- The free, self-hostable open-source core keeps costs very low for small teams.
- You own your database and files and can request copies, which limits lock-in.
- Hosting in Germany is available for teams that need GDPR-friendly data residency.
Cons
- Reviewers say the initial setup of entities, roles and automations takes time and some technical skill.
- G2 reviewers point to a steep learning curve and limited documentation.
- A few reviewers reported slower performance with large datasets.
- Cloud support runs only 12 hours a day, 5 days a week, and the vendor team is very small.
- Self-hosted users must pay for reporting and BPM through the Advanced Pack.
Krayin CRM
Pros
- The core is MIT-licensed and free, with no per-user fees.
- The Laravel and Vue.js codebase is modular and easy for PHP developers to extend.
- Products and quotes are included in the free core.
- The project is active, with about 24k GitHub stars.
- Managed hosting at 20 USD per month includes unlimited users.
Cons
- Self-hosting needs PHP 8.3, MySQL or MariaDB and at least 3 GB of RAM, so it takes technical skill.
- Premium extensions are expensive one-time purchases, such as VoIP at 4,500 USD.
- The extension ecosystem is smaller than SuiteCRM's.
- Two-factor authentication is a paid extension rather than built in.
- No mobile app is mentioned on the official site.
Not sold on either?
Frequently Asked Questions
EspoCRM scores higher on our CRM criteria: 6.9/10 against 6.3/10 for Krayin CRM. The largest gap is in Analytics: 6/10 for EspoCRM and 4/10 for Krayin CRM.
Yes, both EspoCRM and Krayin CRM have a free plan.
EspoCRM is the better fit for customer support teams: we rate it 6/10 for them, against 3/10 for Krayin CRM.
