HubSpot Sales Hub vs Outplay Comparison
Compare HubSpot Sales Hub vs Outplay features, pricing, and more.
Last updated: November 2026
HubSpot Sales Hub
6.8/10
Sales CRM and engagement software from HubSpot with pipelines, sequences, calling, forecasting and AI agents, aimed at sales teams from small businesses to enterprises.
Outplay
6.8/10
Outplay is a multichannel sales engagement platform. Outbound sales teams use it to run email, phone, SMS, and LinkedIn sequences that sync with their CRM.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.8/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 4/10 | 7/10 |
| Customization | 6/10 | 6/10 |
| Ease of Use | 8/10 | 8/10 |
| Integration | 9/10 | 7/10 |
| Scalability | 7/10 | 6/10 |
| Security | 7/10 | 6/10 |
| Support | 6/10 | 8/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $20/user/mo Starter | $89/user/mo Growth |
| Estimated cost for 10 users | $200/mo Starter | $1,390/mo Enterprise |
| Features | ||
| Built-in Calling | ||
| Collaboration | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | Not listed | |
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
Which One Should You Choose?
Why choose HubSpot Sales Hub
- Lower estimated cost for 10 users: $200/mo vs $1,390/mo
- Higher Integration score (9/10 vs 7/10)
- Higher Analytics score (7/10 vs 6/10)
Why choose Outplay
- Higher Cost score (7/10 vs 4/10)
- Higher Support score (8/10 vs 6/10)
Pros & Cons
HubSpot Sales Hub
Pros
- The free tier for two users and the low-cost Starter edition let small teams try the CRM before committing.
- Built-in calling with a power dialer and voicemail drops includes minutes and phone numbers in every paid edition.
- The HubSpot Marketplace lists more than 2,000 integrations, and Gmail and Outlook extensions let reps work from their inbox.
- It shares one CRM with HubSpot's marketing and service hubs, so data stays unified across departments.
- Professional adds forecasting, conversation intelligence and LinkedIn Sales Navigator sync.
Cons
- Professional and Enterprise carry one-time onboarding fees of $1,500 and $3,500.
- Full workflows and forecasting are reserved for higher tiers, so per-seat costs rise sharply as needs grow.
- Trustpilot reviewers complain about confusing pricing, weak post-sale support and contracts that are hard to exit.
- Some users find workflow setup tedious and say it can require a HubSpot expert.
- Enterprise is offered on annual billing only.
Outplay
Pros
- Sequences can mix email, phone, SMS, WhatsApp, video, chat, and LinkedIn steps in one flow.
- Published per-user prices are well below those of enterprise rivals such as Outreach, and there is a free plan.
- Reviewers on G2 and Capterra often praise its responsive customer support. G2 shows an average of 4.5 from 269 reviews.
- A 7-day Growth trial needs no credit card, and the account drops to the free plan afterwards without losing data.
- Reviewers say the interface is intuitive, especially for reps who have used other sales tools.
Cons
- It is not a full CRM. It has no native deal pipeline or ticketing and relies on an external CRM.
- Some users report occasional glitches and lag in displaying responses.
- Some users find reporting and native prospecting data limited.
- The power dialer and team permissions are only on the $139 Enterprise tier.
- Add-on prices and monthly billing rates are not published.
