GroupOffice vs Salesmate Comparison
Compare GroupOffice vs Salesmate features, pricing, and more.
Last updated: November 2026
GroupOffice
6.3/10
Open-source groupware and CRM platform from Dutch firm Intermesh, combining email, calendar, contacts, projects, helpdesk and newsletters for businesses and public organisations.
Salesmate
6.5/10
Sales CRM with built-in calling and texting, sequences, workflow automation and Skara AI agents, sold per user to small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6.5/10 |
| Analytics | 3/10 | 6/10 |
| Cost | 9/10 | 7/10 |
| Customization | 8/10 | 7/10 |
| Ease of Use | 6/10 | 7/10 |
| Integration | 5/10 | 5/10 |
| Scalability | 5/10 | 6/10 |
| Security | 7/10 | 7/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | Contact for pricing | $29/user/mo Basic |
| Estimated cost for 10 users | Contact for pricing | $290/mo Basic |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Marketing Automation | ||
| Mobile Access | ||
| Built-in Calling | Not listed | |
| Lead Management | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
GroupOffice vs Salesmate cost by team size
| Team size | GroupOffice | Salesmate |
|---|---|---|
| 1 user | Contact for pricing | $29/moBasic |
| 5 users | Contact for pricing | $145/moBasic |
| 10 users | Contact for pricing | $290/moBasic |
| 25 users | Contact for pricing | $725/moBasic |
| 50 users | Contact for pricing | $1,450/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose GroupOffice
- Has a free plan (Salesmate does not)
- Higher Cost score (9/10 vs 7/10)
- Higher Customization score (8/10 vs 7/10)
Why choose Salesmate
- Higher Analytics score (6/10 vs 3/10)
- Higher Support score (7/10 vs 5/10)
- Better fit for sales teams (9/10 vs 3/10)
- Better fit for mid-market (7/10 vs 5/10)
Pros & Cons
GroupOffice
Pros
- The Community edition is free and open source under AGPL-3.0 with unlimited users, so there are no per-seat costs.
- Professional is a perpetual licence at €439 for up to 100 users, far cheaper than subscription CRMs for a team that size.
- Data can stay on your own servers or in a Dutch datacentre, and the vendor cites GDPR compliance, two-factor authentication and encryption.
- Standard protocols (ActiveSync, CalDAV, CardDAV, IMAP, WebDAV) sync mail, contacts and calendars to native apps on phones and desktops.
- The Studio module and custom fields let administrators build their own modules.
Cons
- CRM features centre on contacts, newsletters and tickets. No pipeline, lead scoring or sales analytics were found.
- Few user reviews exist, and most date from 2019 to 2020, so there is little recent independent evidence.
- Updates, phone support and managed setup cost extra through annual contracts.
- The vendor's site does not clearly show the hosted Online price.
Salesmate
Pros
- Native VoIP calling and SMS, with numbers from about $1.10 a month in 80+ countries, so teams avoid buying a separate dialer.
- Entry price of $23 per user per month on annual billing undercuts many sales-focused CRMs with similar pipeline and email tracking features.
- The 15-day trial includes every feature and unlimited users, and Salesmate will extend it on request.
- Reviewers on G2 and Capterra (about 4.7 out of 5) repeatedly praise fast, responsive support and a clean pipeline interface.
- Holds ISO 27001 and SOC 2 certification, encrypts data at rest with AES-256, and offers IP access controls.
- All native integrations and the REST API are included on every plan at no extra cost.
Cons
- Key sales tools are gated by tier: sequences and the team inbox need Pro, and the power dialer and voicemail drop need Business.
- Usage charges for automation credits, calls, SMS, dedicated IPs and AI credits make the total cost hard to forecast.
- Reviewers on Trustpilot and G2 report email sync failures and messages landing in spam.
- About 46 native integrations is a small catalog next to HubSpot or Salesforce, so other connections rely on Zapier or Make.
- All fees are non-refundable, including unused time and voice credits.
- Some reviewers mention slow loading, a learning curve for advanced automation, and gaps in the mobile app.
Not sold on either?
Frequently Asked Questions
Salesmate scores higher on our CRM criteria: 6.5/10 against 6.3/10 for GroupOffice. The largest gap is in Analytics: 3/10 for GroupOffice and 6/10 for Salesmate.
GroupOffice has a free plan; Salesmate does not list one.
Salesmate is the better fit for sales teams: we rate it 9/10 for them, against 3/10 for GroupOffice.
