EngageBay vs LeadSquared Comparison
Compare EngageBay vs LeadSquared features, pricing, and more.
Last updated: November 2026
EngageBay
6.3/10
EngageBay is an all-in-one CRM that combines marketing automation, sales pipelines, and a helpdesk for small businesses and startups on tight budgets.
LeadSquared
6.5/10
LeadSquared is a sales CRM and marketing automation platform for high-velocity sales teams in fields such as education, financial services, healthcare and real estate.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6.5/10 |
| Customization | 5/10 | 7/10 |
| Analytics | 5/10 | 6/10 |
| Integration | 7/10 | 7/10 |
| Support | 7/10 | 6/10 |
| Ease of Use | 7/10 | 7/10 |
| Security | 5/10 | 7/10 |
| Cost | 8/10 | 5/10 |
| Scalability | 4/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $15/user/mo Basic | $40/user/mo Sales Pro |
| Estimated cost for 10 users | Free Free | $400/mo Sales Pro |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Customer Support Management | Not listed | |
EngageBay vs LeadSquared cost by team size
EngageBay costs less from 5 users.
| Team size | EngageBay | LeadSquared |
|---|---|---|
| 1 user | FreeFree | Contact for pricing |
| 5 users | FreeFree | $200/moSales Pro |
| 10 users | FreeFree | $400/moSales Pro |
| 25 users | $375/moBasic | $1,000/moSales Pro |
| 50 users | $750/moBasic | $2,000/moSales Pro |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose EngageBay
- Has a free plan (LeadSquared does not)
- Lower estimated cost for 10 users: Free vs $400/mo
- Higher Cost score (8/10 vs 5/10)
- Higher Support score (7/10 vs 6/10)
- Better fit for freelancers (7/10 vs 1/10)
Why choose LeadSquared
- Higher Scalability score (7/10 vs 4/10)
- Higher Customization score (7/10 vs 5/10)
- Better fit for enterprise (7/10 vs 2/10)
- Better fit for mid-market (8/10 vs 4/10)
Pros & Cons
EngageBay
Pros
- The free plan covers up to 15 users, which is generous next to HubSpot or Zoho free tiers.
- Marketing, sales pipelines, and helpdesk sit in one dashboard, so small teams avoid buying three separate tools.
- Paid tiers are priced well below HubSpot's equivalent suites, and multi-year billing saves up to 15 percent.
- Many reviewers describe support as responsive during setup, and free migration and onboarding are included.
- The integrations directory is broad, covering ecommerce, accounting, and telephony, plus Zapier and Make for automation.
Cons
- Contact limits are low: 500 on Basic and 10,000 even on Pro.
- Marketing automation needs Growth or above, and custom reporting, SSO, and role management are Pro-only.
- Reviewers report bugs, slow loading, and occasional reliability problems, including a 2025 Capterra review titled 'Lots of features but unreliable'.
- Reporting and customization are described as basic for complex sales cycles.
- Some users report email deliverability problems and a past price increase.
LeadSquared
Pros
- The mobile CRM supports field sales with check-in and check-out tracking, and on Sales Super it adds offline mode, geo-fencing and territory tools.
- All plans include unlimited contacts, which suits organisations handling large inbound lead volumes.
- Reviewers praise the automation rules and triggers for routing and prioritising leads.
- All Sales plans list ISO 27001 and SOC 2 Type 2 compliance.
- Separate Sales and Marketing products let buyers pay only for the side they need.
Cons
- The page shows no monthly billing option and no self-serve checkout, so every purchase goes through sales.
- Reviewers report that telephony integrations are buggy and that performance slows during high call volume.
- Custom reporting is capped at 2 to 5 build-your-own reports per user on Sales plans, and reviewers call custom reports difficult to build.
- Several reviewers find it expensive and complex for small teams.
- Support quality is described as inconsistent in some reviews.
Not sold on either?
Frequently Asked Questions
LeadSquared scores higher on our CRM criteria: 6.5/10 against 6.3/10 for EngageBay. The largest gap is in Cost: 8/10 for EngageBay and 5/10 for LeadSquared.
EngageBay costs less for 10 users: free on its Free plan, against about $400/mo on its Sales Pro plan for LeadSquared, billed monthly.
EngageBay has a free plan; LeadSquared does not list one.
EngageBay is the better fit for freelancers: we rate it 7/10 for them, against 1/10 for LeadSquared.
