ClickUp vs Sugar Sell Comparison
Compare ClickUp vs Sugar Sell features, pricing, and more.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Sugar Sell
6.4/10
Sugar Sell is the sales CRM from SugarAI, formerly SugarCRM. It covers pipeline, forecasting, workflow automation and ERP-informed AI selling for mid-sized and larger B2B sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.4/10 |
| Analytics | 7/10 | 7/10 |
| Cost | 7/10 | 4/10 |
| Customization | 9/10 | 8/10 |
| Ease of Use | 5/10 | 6/10 |
| Integration | 8/10 | 7/10 |
| Scalability | 7/10 | 7/10 |
| Security | 8/10 | 7/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $12/user/mo Core | $68/user/mo Standard+ |
| Estimated cost for 10 users | Free Free Forever | Contact for pricing |
| Features | ||
| Collaboration | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
| Marketing Automation | Not listed | |
ClickUp vs Sugar Sell cost by team size
| Team size | ClickUp | Sugar Sell |
|---|---|---|
| 1 user | FreeFree Forever | Contact for pricing |
| 5 users | FreeFree Forever | Contact for pricing |
| 10 users | FreeFree Forever | Contact for pricing |
| 25 users | FreeFree Forever | Contact for pricing |
| 50 users | FreeFree Forever | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Has a free plan (Sugar Sell does not)
- Higher Cost score (7/10 vs 4/10)
- Higher Customization score (9/10 vs 8/10)
- Better fit for startups (8/10 vs 3/10)
- Better fit for small business (8/10 vs 3/10)
Why choose Sugar Sell
- Higher Ease of Use score (6/10 vs 5/10)
- Higher Support score (6/10 vs 5/10)
- Better fit for sales teams (8/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Sugar Sell
Pros
- Combines CRM records with ERP order history to produce reorder, cross-sell and churn signals, which suits distributors and manufacturers.
- Workflows, business processes and dashboards are highly configurable without moving to a separate platform.
- Security attestations are documented, including ISO 27001:2022 and SOC 2 Type II, with regional hosting options.
- Support tiers come with published P1 response targets, from 4 business hours down to 1 hour around the clock.
Cons
- A reported 15-user minimum with annual-only billing puts the entry cost above $12,000 a year.
- Email sync on the base plan and the ERP-driven AI in the Precision+ tiers cost extra.
- Cloud deployments throttle API traffic above 20 requests per second and do not allow direct database access.
- Reviewers point to a learning curve and a setup that can take weeks to months with a dedicated admin.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our AI Software criteria: 7.1/10 against 6.4/10 for Sugar Sell. The largest gap is in Cost: 7/10 for ClickUp and 4/10 for Sugar Sell.
ClickUp has a free plan; Sugar Sell does not list one.
ClickUp is the better fit for small business: we rate it 8/10 for them, against 3/10 for Sugar Sell.
