ClickUp vs monday CRM Comparison
Compare ClickUp vs monday CRM features, pricing, and more.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 7.4/10 |
| Customization | 9/10 | 8/10 |
| Integration | 8/10 | 8/10 |
| Scalability | 7/10 | 7/10 |
| Analytics | 7/10 | 7/10 |
| Cost | 7/10 | 6/10 |
| Ease of Use | 5/10 | 8/10 |
| Security | 8/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $12/user/mo Core | $18/user/mo Basic |
| Estimated cost for 10 users | Free Free Forever | $180/mo Basic |
| Features | ||
| Contact Management | ||
| Lead Management | ||
| Reporting & Analytics | ||
| Integrations | ||
| Collaboration | ||
| Mobile Access | ||
| Opportunity Management | ||
| Sales Automation | ||
| Marketing Automation | Not listed | |
Which One Should You Choose?
Why choose ClickUp
- Has a free plan (monday CRM does not)
- Lower estimated cost for 10 users: Free vs $180/mo
- Higher Customization score (9/10 vs 8/10)
- Higher Cost score (7/10 vs 6/10)
Why choose monday CRM
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Support score (7/10 vs 5/10)
- Better fit for sales teams (8/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
