ClickUp vs Dolibarr ERP CRM: Complete Comparison (2026)
An in-depth comparison of ClickUp and Dolibarr ERP CRM to help you choose the right tool for your business.
Last updated: November 2026
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Dolibarr ERP CRM
6.2/10
Free, open-source modular ERP and CRM suite for small and mid-sized businesses, freelancers and associations, available self-hosted or via paid cloud hosts like DoliCloud.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.2/10 |
| Customization | 9/10 | 8/10 |
| Analytics | 7/10 | 5/10 |
| Integration | 8/10 | 5/10 |
| Support | 5/10 | 4/10 |
| Ease of Use | 5/10 | 5/10 |
| Security | 8/10 | 6/10 |
| Cost | 7/10 | 9/10 |
| Scalability | 7/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $12/user/mo Core | €14/user/mo DoliCloud Basic |
| Estimated cost for 10 users | Free Free Forever | Free Self-hosted (open source) |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Sales Automation | Not listed | |
ClickUp vs Dolibarr ERP CRM cost by team size
| Team size | ClickUp | Dolibarr ERP CRM |
|---|---|---|
| 1 user | FreeFree Forever | FreeSelf-hosted (open source) |
| 5 users | FreeFree Forever | FreeSelf-hosted (open source) |
| 10 users | FreeFree Forever | FreeSelf-hosted (open source) |
| 25 users | FreeFree Forever | FreeSelf-hosted (open source) |
| 50 users | FreeFree Forever | FreeSelf-hosted (open source) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose ClickUp
- Higher Integration score (8/10 vs 5/10)
- Higher Analytics score (7/10 vs 5/10)
- Better fit for enterprise (6/10 vs 3/10)
- Better fit for mid-market (7/10 vs 5/10)
Why choose Dolibarr ERP CRM
- Higher Cost score (9/10 vs 7/10)
- Better fit for freelancers (8/10 vs 5/10)
Pros & Cons
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Dolibarr ERP CRM
Pros
- The core suite is free and open source, and self-hosting avoids vendor lock-in.
- CRM covers the full cycle from prospect and opportunity to proposal, order and invoice in one system.
- The modular design lets teams enable only the modules they need, and the Module Builder supports low-code customization.
- Official cloud hosting is inexpensive at 14 euros per user per month and includes daily backups and SSH and database access.
- A REST API with a Swagger explorer allows custom integrations.
Cons
- Reviewers describe the interface as dated and not very attractive.
- Support ratings are the weakest category on Capterra and GetApp, at about 3.7 out of 5.
- Configuration takes time, and third-party modules can break after core upgrades.
- There are few native connectors to popular SaaS tools and no native mobile app, so mobile use is through the browser.
- Defaults are EU-centric, and some English users report translation issues.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our CRM criteria: 7.1/10 against 6.2/10 for Dolibarr ERP CRM. The largest gap is in Integration: 8/10 for ClickUp and 5/10 for Dolibarr ERP CRM.
Yes, both ClickUp and Dolibarr ERP CRM have a free plan.
ClickUp is the better fit for enterprise: we rate it 6/10 for them, against 3/10 for Dolibarr ERP CRM.
