CentralStationCRM vs Frappe CRM: Complete Comparison (2026)
An in-depth comparison of CentralStationCRM and Frappe CRM to help you choose the right tool for your business.
Last updated: November 2026
CentralStationCRM
5.8/10
A simple, German-hosted cloud CRM from Cologne-based 42he for small teams, covering contacts, tasks, offers and projects, with up to 40 users.
Frappe CRM
7/10
Open-source sales CRM from Frappe for small and mid-sized sales teams, with unlimited users, lead and deal pipelines, calling, and WhatsApp integration.
Feature-by-Feature Comparison
| Feature | | F Frappe CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 5.8/10 | 7/10 |
| Customization | 3/10 | 8/10 |
| Analytics | 3/10 | 5/10 |
| Integration | 5/10 | 6/10 |
| Support | 8/10 | 5/10 |
| Ease of Use | 9/10 | 7/10 |
| Security | 7/10 | 6/10 |
| Cost | 7/10 | 10/10 |
| Scalability | 3/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | €25/mo Team | $5/mo Frappe Cloud Sites |
| Estimated cost for 10 users | €79/mo Small Office | Free Self-host |
| Features | ||
| Built-in Calling | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
CentralStationCRM vs Frappe CRM cost by team size
| Team size | CentralStationCRM | Frappe CRM |
|---|---|---|
| 1 user | FreeStarter | FreeSelf-host |
| 5 users | €79/moSmall Office | FreeSelf-host |
| 10 users | €79/moSmall Office | FreeSelf-host |
| 25 users | €299/moEnterprise | FreeSelf-host |
| 50 users | FreeStarter | FreeSelf-host |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose CentralStationCRM
- Higher Support score (8/10 vs 5/10)
- Higher Ease of Use score (9/10 vs 7/10)
- Better fit for freelancers (7/10 vs 4/10)
FWhy choose Frappe CRM
- Higher Customization score (8/10 vs 3/10)
- Higher Cost score (10/10 vs 7/10)
- Better fit for mid-market (6/10 vs 3/10)
- Better fit for sales teams (8/10 vs 5/10)
Pros & Cons
CentralStationCRM
Pros
- Reviewers repeatedly say new users can get started quickly with little training.
- Support is consistently praised as fast and helpful on OMR Reviews, where the product averages 4.8 from 114 reviews.
- Flat package pricing, a free plan, a 30-day trial without payment details and no long-term contract.
- Data is stored only in German data centres, with daily backups and a data processing agreement for each account.
- The sipgate integration lets users call from the CRM, and Microsoft 365 files emails automatically.
Cons
- Reviewers describe filtering and reporting as basic, with no visual dashboard.
- Testers note few automation options and fewer features than larger CRMs.
- Plans are capped at 40 users.
- Pipelines and KPI tracking cost extra rather than being included.
- Reviewers report limited customisation and user-rights options, and some say the bundled storage is tight.
FFrappe CRM
Pros
- No per-user fees, so large sales teams pay the same site price as small ones.
- The open-source AGPL code can be self-hosted for free and moved between hosting providers.
- Twilio and Exotel calling with recordings, plus WhatsApp Business chat, are logged on each lead.
- The ERPNext integration creates quotations from deals and customers from won deals.
- Custom fields, stage renaming, and permissions can be set up without code.
Cons
- Community users report slow progress on long-open issues and feature requests.
- Users report gaps between leads, deals, and ERPNext quotations, with won deals not always creating customers.
- Logging calls and scheduling follow-up tasks is described as tedious.
- There is no marketing automation and fewer out-of-the-box features than HubSpot or Odoo.
- There are very few formal reviews on review sites, and the interface is English only according to AlternativeTo.
Not sold on either?
Frequently Asked Questions
Frappe CRM scores higher on our CRM criteria: 7/10 against 5.8/10 for CentralStationCRM. The largest gap is in Customization: 3/10 for CentralStationCRM and 8/10 for Frappe CRM.
Yes, both CentralStationCRM and Frappe CRM have a free plan.
CentralStationCRM is the better fit for freelancers: we rate it 7/10 for them, against 4/10 for Frappe CRM.
