Frappe CRM vs monday CRM Comparison
Compare Frappe CRM vs monday CRM features, pricing, and more.
Last updated: November 2026
Frappe CRM
7/10
Open-source sales CRM from Frappe for small and mid-sized sales teams, with unlimited users, lead and deal pipelines, calling, and WhatsApp integration.
monday CRM
7.4/10
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.
Feature-by-Feature Comparison
| Feature | F Frappe CRM | |
|---|---|---|
| Scores | ||
| Overall Rating | 7/10 | 7.4/10 |
| Analytics | 5/10 | 7/10 |
| Cost | 10/10 | 6/10 |
| Customization | 8/10 | 8/10 |
| Ease of Use | 7/10 | 8/10 |
| Integration | 6/10 | 8/10 |
| Scalability | 6/10 | 7/10 |
| Security | 6/10 | 8/10 |
| Support | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $5/mo Frappe Cloud Sites | $18/user/mo Basic |
| Estimated cost for 10 users | Free Self-host | $180/mo Basic |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
| Marketing Automation | Not listed | |
Frappe CRM vs monday CRM cost by team size
Frappe CRM costs less from 5 users.
| Team size | Frappe CRM | monday CRM |
|---|---|---|
| 1 user | FreeSelf-host | Contact for pricing |
| 5 users | FreeSelf-host | $90/moBasic |
| 10 users | FreeSelf-host | $180/moBasic |
| 25 users | FreeSelf-host | $450/moBasic |
| 50 users | FreeSelf-host | $900/moBasic |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
FWhy choose Frappe CRM
- Has a free plan (monday CRM does not)
- Lower estimated cost for 10 users: Free vs $180/mo
- Higher Cost score (10/10 vs 6/10)
- Better fit for small business (9/10 vs 7/10)
- Better fit for startups (8/10 vs 6/10)
Why choose monday CRM
- Higher Analytics score (7/10 vs 5/10)
- Higher Integration score (8/10 vs 6/10)
- Better fit for enterprise (6/10 vs 4/10)
- Better fit for mid-market (8/10 vs 6/10)
Pros & Cons
FFrappe CRM
Pros
- No per-user fees, so large sales teams pay the same site price as small ones.
- The open-source AGPL code can be self-hosted for free and moved between hosting providers.
- Twilio and Exotel calling with recordings, plus WhatsApp Business chat, are logged on each lead.
- The ERPNext integration creates quotations from deals and customers from won deals.
- Custom fields, stage renaming, and permissions can be set up without code.
Cons
- Community users report slow progress on long-open issues and feature requests.
- Users report gaps between leads, deals, and ERPNext quotations, with won deals not always creating customers.
- Logging calls and scheduling follow-up tasks is described as tedious.
- There is no marketing automation and fewer out-of-the-box features than HubSpot or Odoo.
- There are very few formal reviews on review sites, and the interface is English only according to AlternativeTo.
monday CRM
Pros
- Uses the same flexible board model as monday work management, so teams already on monday.com can link sales pipelines to project delivery.
- Built-in AI agents score and enrich leads, flag stalled deals and summarize calls without a separate tool.
- Gmail and Outlook sync fills CRM fields from emails automatically, which cuts manual data entry for reps.
- Strong review scores of about 4.6 on G2 and 4.7 on Capterra, according to third-party summaries.
Cons
- Three-seat minimum and bucketed seats mean small teams pay for seats they do not use, and there is no free plan.
- Basic is very restricted, with one dashboard, 1,000 contacts and five columns per board, which pushes most teams to Standard or Pro.
- G2 reviewers often say it lacks features found in dedicated sales CRMs, especially native calling, texting and template automation.
- Email sequences and mass emails are reserved for Pro, and monthly billing costs much more than annual billing (41 versus 28 USD per seat on Pro).
Not sold on either?
Frequently Asked Questions
Monday CRM scores higher on our CRM criteria: 7.4/10 against 7/10 for Frappe CRM. The largest gap is in Cost: 10/10 for Frappe CRM and 6/10 for monday CRM.
Frappe CRM costs less for 10 users: free on its Self-host plan, against about $180/mo on its Basic plan for monday CRM, billed monthly.
Frappe CRM has a free plan; monday CRM does not list one.
Monday CRM is the better fit for enterprise: we rate it 6/10 for them, against 4/10 for Frappe CRM.
