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CentralStationCRM

5.8/10

A simple, German-hosted cloud CRM from Cologne-based 42he for small teams, covering contacts, tasks, offers and projects, with up to 40 users.

Data last updated November 2026 · Our methodology

Overview

CentralStationCRM is a web-based CRM built by 42he GmbH in Cologne. It is designed for small German-speaking teams that want a straightforward shared address book and sales tracker rather than a heavy sales platform. Users keep people and companies in one place, record notes, emails and history against each contact, and assign tasks to colleagues. Tasks can be built from reusable templates and synced to Outlook or iCal. Offers and projects can be tracked by win probability, with an overview of open revenue by month. Pricing is a flat monthly fee per package rather than per seat. A free Starter plan covers 3 users and 200 contacts. Paid plans run from Team at 25 euros a month up to Enterprise at 299 euros a month for 40 users and 40,000 contacts, all excluding VAT. Pipelines and KPI tracking, extra contacts and extra storage can be booked on top of any paid plan. There is a 30-day trial with no payment details required, and no long-term contract. Integrations include Microsoft 365 for email filing, sipgate for calling and contact sync, Zapier, FastBill, EchtPost, HelpSpace and newsletter tools, plus a documented API. Data is stored redundantly in German data centres, and a data processing agreement is provided for each account. The main limitation is depth. Reviewers point to basic filtering and reporting, few automations, limited customisation and user rights, and a hard ceiling of 40 users, so growing sales organisations will outgrow it.

Our Rating

5.8
out of 10
Customization
3
Analytics
3
Integration
5
Support
8
Ease of Use
9
Security
7
Cost
7
Scalability
3

Who CentralStationCRM is best for

Good fit

  • Most OMR reviewers come from small businesses, and the plans top out at 40 users.

  • A free plan, flat pricing and no long-term contract suit small budgets.

  • Shared contact history, project tracking and task templates suit small service teams.

  • Contact-centric notes and confidential notes fit relationship-driven consulting work.

  • The free Starter plan and the low-priced Team plan suit solo users and very small teams.

Less suited

  • Offer tracking exists, but pipelines are an add-on and automation is limited.

  • Marketing Teams
    3/10

    It has few automation options and relies on external newsletter tools.

  • Mid-Market
    3/10

    Plans are capped at 40 users.

  • Plans are capped at 40 users, and no enterprise reviewers appear on OMR.

Pros & Cons

Pros

  • Reviewers repeatedly say new users can get started quickly with little training.
  • Support is consistently praised as fast and helpful on OMR Reviews, where the product averages 4.8 from 114 reviews.
  • Flat package pricing, a free plan, a 30-day trial without payment details and no long-term contract.
  • Data is stored only in German data centres, with daily backups and a data processing agreement for each account.
  • The sipgate integration lets users call from the CRM, and Microsoft 365 files emails automatically.

Cons

  • Reviewers describe filtering and reporting as basic, with no visual dashboard.
  • Testers note few automation options and fewer features than larger CRMs.
  • Plans are capped at 40 users.
  • Pipelines and KPI tracking cost extra rather than being included.
  • Reviewers report limited customisation and user-rights options, and some say the bundled storage is tight.

Key Features

Built-in Calling
Collaboration
Lead Management
Integrations
Opportunity Management
Contact Management
Mobile Access

CentralStationCRM Pricing

Starter

Free
  • 3 users
  • 200 contacts
  • 100 MB storage
Start Free

Team

€25/month
  • 3 users
  • 1 GB storage
  • 3,000 contacts
Get Started
Most Popular

Small Office

€79/month
  • 10 users
  • 3 GB storage
  • 10,000 contacts
Get Started

Business

€155/month
  • 20 users
  • 6 GB storage
  • 20,000 contacts
Get Started

Enterprise

€299/month
  • 40 users
  • 15 GB storage
  • 40,000 contacts
Get Started
Open interactive pricing calculatorGet a tailored cost breakdown for your team size, billing cycle, and add‑ons.

Frequently Asked Questions

Yes. There is a 30-day trial with no payment details required, and the free Starter plan covers 3 users, 200 contacts and 100 MB of storage.

No. There is no long-term contract, and charges stop from the day after you cancel.

According to the vendor, data is stored redundantly in a German data centre and backed up daily, and a data processing agreement is provided for each account.

The largest plan, Enterprise, allows 40 users and 40,000 contacts.

The vendor lists Microsoft 365, sipgate, Zapier, FastBill, EchtPost, HelpSpace and newsletter tools, plus an API.

The vendor lists Android and iOS apps, and the CRM also works in mobile browsers. Some older reviews mention that an iOS app was missing.