Bitrix24 vs Scoro Comparison
Compare Bitrix24 vs Scoro features, pricing, and more.
Last updated: November 2026
Bitrix24
6.8/10
All-in-one workspace that combines tasks and projects, CRM, chat and video calls, documents and HR tools, priced as a flat monthly fee per organization.
Scoro
6.3/10
Modular professional services automation platform for agencies and consultancies that links CRM, quoting, projects, resource planning, time tracking and invoicing.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.3/10 |
| Customization | 8/10 | 7/10 |
| Analytics | 6/10 | 8/10 |
| Integration | 7/10 | 7/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 5/10 | 6/10 |
| Security | 7/10 | 8/10 |
| Cost | 8/10 | 4/10 |
| Scalability | 7/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | No |
| Cheapest paid plan | $69/mo Basic | $17/user/mo Time-billing |
| Estimated cost for 10 users | $144/mo Standard | $170/mo Time-billing |
| Features | ||
| Team messaging | Not listed | |
| Scheduling | ||
| Docs | Not listed | |
| File sharing | Not listed | |
| Client collaboration | ||
| App integrations | ||
| Task lists | ||
| Gantt charts | ||
| Timeline view | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Kanban boards | ||
| Collaboration tools | Not listed | |
| Reporting | ||
| Knowledge base | Not listed | |
| Dashboards | Not listed | |
| Goals and OKRs | Not listed | |
Bitrix24 vs Scoro cost by team size
Bitrix24 costs less from 5 users.
| Team size | Bitrix24 | Scoro |
|---|---|---|
| 1 user | $69/moBasic | Contact for pricing |
| 5 users | $69/moBasic | $85/moTime-billing |
| 10 users | $144/moStandard | $170/moTime-billing |
| 25 users | $144/moStandard | $425/moTime-billing |
| 50 users | $144/moStandard | $850/moTime-billing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Bitrix24
- Has a free plan (Scoro does not)
- Lower estimated cost for 10 users: $144/mo vs $170/mo
- Higher Cost score (8/10 vs 4/10)
- Higher Customization score (8/10 vs 7/10)
- Better fit for small business (8/10 vs 5/10)
Why choose Scoro
- Higher Analytics score (8/10 vs 6/10)
- Higher Ease of Use score (6/10 vs 5/10)
- Better fit for agencies (9/10 vs 7/10)
Pros & Cons
Bitrix24
Pros
- Pricing is a flat fee per organization, so Professional covers 100 users for $199 a month billed annually, which reviewers single out for value.
- Task views include list, Kanban, Gantt, calendar and Scrum, plus task templates with subtasks and checklists.
- A full CRM, telephony, chat and video calls are built in, so sales and delivery teams can work on one platform.
- Collabs give clients and freelancers controlled access to project spaces.
Cons
- Reviewers often describe a crowded interface and a steep learning curve, and training is usually needed.
- Some users report slow loading, especially with large or complex workflows.
- Support gets mixed reviews, and some customers say issues can take days to resolve.
- Task time tracking, task automation and analytics require Professional or higher.
- Monthly billing costs about 40 percent more than annual billing on every paid plan.
Scoro
Pros
- Covers the full service-delivery cycle (CRM, quotes, projects, time, resourcing, bills and invoices) in one data model, so margin reports by client, project or team need no spreadsheets.
- Modular 2026 pricing lets firms pay only for the apps they use, starting at $17 per user for time tracking and invoicing.
- Strong reporting for services firms: utilization, revenue forecasting, WIP, quoted vs actuals and budget health reports.
- Solid security posture for its size: ISO 27001 certification, SSO, two-step verification, SCIM provisioning via Okta and Azure AD, and a choice of AWS hosting regions.
- Open to automation and AI: REST API, webhooks, Zapier, a new developer portal and an MCP server that connects Scoro data to Claude, ChatGPT and Copilot Studio.
Cons
- Every combination requires at least five paid users, which inflates cost for very small teams.
- Reviewers report a steep learning curve and lengthy setup, and some describe parts of the interface as dated.
- Support quality draws complaints on review sites, with some users saying meaningful help requires paid packages.
- Add-on, extra, integration and Enterprise prices are hidden behind a configurator or sales, which makes total cost hard to estimate upfront.
- Competitor reviews say there is no built-in team chat and that Gantt and task features are less flexible than in dedicated project management tools.
Not sold on either?
Frequently Asked Questions
Bitrix24 scores higher on our CRM criteria: 6.8/10 against 6.3/10 for Scoro. The largest gap is in Cost: 8/10 for Bitrix24 and 4/10 for Scoro.
Bitrix24 costs less for 10 users: about $144/mo on its Standard plan, against about $170/mo on its Time-billing plan for Scoro, billed monthly.
Bitrix24 has a free plan; Scoro does not list one.
Bitrix24 is the better fit for small business: we rate it 8/10 for them, against 5/10 for Scoro.
