Bitrix24 vs GroupOffice: Complete Comparison (2026)
An in-depth comparison of Bitrix24 and GroupOffice to help you choose the right tool for your business.
Last updated: November 2026
Bitrix24
6.8/10
All-in-one workspace that combines tasks and projects, CRM, chat and video calls, documents and HR tools, priced as a flat monthly fee per organization.
GroupOffice
6.3/10
Open-source groupware and CRM platform from Dutch firm Intermesh, combining email, calendar, contacts, projects, helpdesk and newsletters for businesses and public organisations.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 6.3/10 |
| Customization | 8/10 | 8/10 |
| Analytics | 6/10 | 3/10 |
| Integration | 7/10 | 5/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 5/10 | 6/10 |
| Security | 7/10 | 7/10 |
| Cost | 8/10 | 9/10 |
| Scalability | 7/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $69/mo Basic | Contact for pricing |
| Estimated cost for 10 users | $144/mo Standard | Contact for pricing |
| Features | ||
| Collaboration | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| More features | ||
| Team messaging | Not listed | |
| Scheduling | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Client collaboration | Not listed | |
| App integrations | Not listed | |
| Task lists | Not listed | |
| Gantt charts | Not listed | |
| Timeline view | Not listed | |
| Task management | Not listed | |
| Time tracking | Not listed | |
| Workflow automation | Not listed | |
| Kanban boards | Not listed | |
| Collaboration tools | Not listed | |
| Reporting | Not listed | |
| Knowledge base | Not listed | |
Bitrix24 vs GroupOffice cost by team size
| Team size | Bitrix24 | GroupOffice |
|---|---|---|
| 1 user | $69/moBasic | Contact for pricing |
| 5 users | $69/moBasic | Contact for pricing |
| 10 users | $144/moStandard | Contact for pricing |
| 25 users | $144/moStandard | Contact for pricing |
| 50 users | $144/moStandard | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Bitrix24
- Higher Analytics score (6/10 vs 3/10)
- Higher Integration score (7/10 vs 5/10)
- Better fit for sales teams (8/10 vs 3/10)
- Better fit for mid-market (8/10 vs 5/10)
Why choose GroupOffice
- Higher Ease of Use score (6/10 vs 5/10)
- Higher Cost score (9/10 vs 8/10)
Pros & Cons
Bitrix24
Pros
- Pricing is a flat fee per organization, so Professional covers 100 users for $199 a month billed annually, which reviewers single out for value.
- Task views include list, Kanban, Gantt, calendar and Scrum, plus task templates with subtasks and checklists.
- A full CRM, telephony, chat and video calls are built in, so sales and delivery teams can work on one platform.
- Collabs give clients and freelancers controlled access to project spaces.
Cons
- Reviewers often describe a crowded interface and a steep learning curve, and training is usually needed.
- Some users report slow loading, especially with large or complex workflows.
- Support gets mixed reviews, and some customers say issues can take days to resolve.
- Task time tracking, task automation and analytics require Professional or higher.
- Monthly billing costs about 40 percent more than annual billing on every paid plan.
GroupOffice
Pros
- The Community edition is free and open source under AGPL-3.0 with unlimited users, so there are no per-seat costs.
- Professional is a perpetual licence at €439 for up to 100 users, far cheaper than subscription CRMs for a team that size.
- Data can stay on your own servers or in a Dutch datacentre, and the vendor cites GDPR compliance, two-factor authentication and encryption.
- Standard protocols (ActiveSync, CalDAV, CardDAV, IMAP, WebDAV) sync mail, contacts and calendars to native apps on phones and desktops.
- The Studio module and custom fields let administrators build their own modules.
Cons
- CRM features centre on contacts, newsletters and tickets. No pipeline, lead scoring or sales analytics were found.
- Few user reviews exist, and most date from 2019 to 2020, so there is little recent independent evidence.
- Updates, phone support and managed setup cost extra through annual contracts.
- The vendor's site does not clearly show the hosted Online price.
Not sold on either?
Frequently Asked Questions
Bitrix24 scores higher on our CRM criteria: 6.8/10 against 6.3/10 for GroupOffice. The largest gap is in Analytics: 6/10 for Bitrix24 and 3/10 for GroupOffice.
Yes, both Bitrix24 and GroupOffice have a free plan.
Bitrix24 is the better fit for sales teams: we rate it 8/10 for them, against 3/10 for GroupOffice.
