Bitrix24 vs EGroupware: Complete Comparison (2026)
An in-depth comparison of Bitrix24 and EGroupware to help you choose the right tool for your business.
Last updated: November 2026
Bitrix24
6.8/10
All-in-one workspace that combines tasks and projects, CRM, chat and video calls, documents and HR tools, priced as a flat monthly fee per organization.
EGroupware
5.6/10
EGroupware is an open-source groupware suite from Germany. It combines CRM address books, calendars, a helpdesk tracker, projects and file sharing for organisations that care about data sovereignty.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.8/10 | 5.6/10 |
| Analytics | 6/10 | 3/10 |
| Cost | 8/10 | 8/10 |
| Customization | 8/10 | 6/10 |
| Ease of Use | 5/10 | 4/10 |
| Integration | 7/10 | 5/10 |
| Scalability | 7/10 | 6/10 |
| Security | 7/10 | 7/10 |
| Support | 5/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $69/mo Basic | €22/mo eCloud NGO |
| Estimated cost for 10 users | $144/mo Standard | Free Community Edition (on-premises) |
| Features | ||
| Client collaboration | Not listed | |
| Docs | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Reporting | Not listed | |
| Scheduling | Not listed | |
| Task lists | Not listed | |
| Time tracking | Not listed | |
| Timeline view | Not listed | |
| Task management | Not listed | |
| Workflow automation | Not listed | |
| Team messaging | Not listed | |
| Collaboration tools | Not listed | |
| File sharing | Not listed | |
| App integrations | Not listed | |
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Contact Management | Not listed | |
| Mobile Access | Not listed | |
Which One Should You Choose?
Why choose Bitrix24
- Higher Analytics score (6/10 vs 3/10)
- Higher Customization score (8/10 vs 6/10)
- Better fit for sales teams (8/10 vs 3/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose EGroupware
Our data shows no clear advantage over Bitrix24.
Pros & Cons
Bitrix24
Pros
- Pricing is a flat fee per organization, so Professional covers 100 users for $199 a month billed annually, which reviewers single out for value.
- Task views include list, Kanban, Gantt, calendar and Scrum, plus task templates with subtasks and checklists.
- A full CRM, telephony, chat and video calls are built in, so sales and delivery teams can work on one platform.
- Collabs give clients and freelancers controlled access to project spaces.
Cons
- Reviewers often describe a crowded interface and a steep learning curve, and training is usually needed.
- Some users report slow loading, especially with large or complex workflows.
- Support gets mixed reviews, and some customers say issues can take days to resolve.
- Task time tracking, task automation and analytics require Professional or higher.
- Monthly billing costs about 40 percent more than annual billing on every paid plan.
EGroupware
Pros
- A free open-source Community Edition allows unlimited users when you host it yourself.
- Cloud hosting in German data centres, with a GDPR focus, suits EU organisations that care about data sovereignty.
- CRM address books, calendars, a helpdesk tracker, projects and files come in one suite.
- The base cloud fee is low, at 3.65 EUR per user per month, and there are discounted NGO and school plans.
- Built-in links to Collabora, Jitsi, BigBlueButton and Placetel telephony.
Cons
- The CRM is basic, with no evident sales pipeline or marketing automation.
- Reviewers describe the interface as dated and the mobile experience as awkward.
- Support is billed by the hour, and Community Edition support costs 350 EUR per hour.
- Pricing is complex, with fair-use fees, concurrent-user minimums and 12-month terms on on-premises plans.
- There are very few user reviews on G2 and Capterra.
