Axelor CRM vs ClickUp: Complete Comparison (2026)
An in-depth comparison of Axelor CRM and ClickUp to help you choose the right tool for your business.
Last updated: November 2026
Axelor CRM
6.2/10
Open-source CRM module within the Axelor business suite, covering leads, opportunities, marketing campaigns and helpdesk for SMEs and mid-sized companies.
ClickUp
7.1/10
ClickUp is a work management platform with tasks, docs, chat, automations, AI agents and a CRM layer for contacts, companies and deals, aimed at business teams.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.2/10 | 7.1/10 |
| Analytics | 5/10 | 7/10 |
| Cost | 6/10 | 7/10 |
| Customization | 8/10 | 9/10 |
| Ease of Use | 5/10 | 5/10 |
| Integration | 6/10 | 8/10 |
| Scalability | 7/10 | 7/10 |
| Security | 6/10 | 8/10 |
| Support | 6/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | €350/mo Pro | $12/user/mo Core |
| Estimated cost for 10 users | Free Community (open source) | Free Free Forever |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Sales Automation | Not listed | |
Axelor CRM vs ClickUp cost by team size
| Team size | Axelor CRM | ClickUp |
|---|---|---|
| 1 user | FreeCommunity (open source) | FreeFree Forever |
| 5 users | FreeCommunity (open source) | FreeFree Forever |
| 10 users | FreeCommunity (open source) | FreeFree Forever |
| 25 users | FreeCommunity (open source) | FreeFree Forever |
| 50 users | FreeCommunity (open source) | FreeFree Forever |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Axelor CRM
- Higher Support score (6/10 vs 5/10)
Why choose ClickUp
- Higher Analytics score (7/10 vs 5/10)
- Higher Integration score (8/10 vs 6/10)
- Better fit for startups (8/10 vs 4/10)
- Better fit for freelancers (5/10 vs 1/10)
Pros & Cons
Axelor CRM
Pros
- The CRM shares one database with Axelor's ERP modules, so sales, invoicing and stock data stay connected.
- A free open-source community edition lets teams evaluate or self-host the software without license fees.
- A helpdesk with SLAs and a customer portal is included alongside sales and marketing tools.
- Low-code Studio customization lets administrators adapt screens and processes to their industry.
- Software Finder reviewers rate ease of use, value and support at 9 out of 10.
Cons
- Paid plans have user minimums of 10 for Pro and 20 for Enterprise.
- Hosting, integration and custom development are quoted separately from the license price.
- Reviewers report thin documentation for some modules and a learning curve.
- Frequent updates require ongoing patching effort.
- The CRM pages do not describe a built-in calling feature or a dedicated reporting module, and advanced BI is limited to Enterprise.
ClickUp
Pros
- Deals can become delivery projects in the same workspace, which suits agencies and consultancies that sell and deliver client work.
- The free plan allows unlimited members and unlimited tasks, so small teams can try the platform before paying.
- Custom fields, task types, many views and automations let teams model most pipelines and processes without code.
- Enterprise security options include SAML, SCIM, audit logs, data residency and HIPAA support with a BAA.
Cons
- It is not a dedicated CRM. Reviewers report needing Zapier automations for CRM workflows, and the CRM page does not confirm email sync or native calling.
- Reviewers report a steep learning curve and say new users need hours of training to become proficient.
- G2 and Capterra reviewers report bugs, slow performance and support replies that do not resolve problems.
- The late-2026 pricing change raised per-user list prices for new workspaces, and heavy AI use requires buying extra credits.
Not sold on either?
Frequently Asked Questions
ClickUp scores higher on our CRM criteria: 7.1/10 against 6.2/10 for Axelor CRM. The largest gap is in Analytics: 5/10 for Axelor CRM and 7/10 for ClickUp.
Yes, both Axelor CRM and ClickUp have a free plan.
ClickUp is the better fit for freelancers: we rate it 5/10 for them, against 1/10 for Axelor CRM.
