Apptivo vs ERPNext Comparison
Compare Apptivo vs ERPNext features, pricing, and more.
Last updated: November 2026
Apptivo
6.3/10
Apptivo is a modular cloud CRM and business suite that combines sales, help desk, projects, invoicing and campaigns for small and mid-sized businesses.
ERPNext
6.5/10
Open-source ERP from Frappe with built-in CRM for leads, opportunities, quotations and campaigns, aimed at small and mid-sized businesses that need sales tied to accounting and stock.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6.3/10 | 6.5/10 |
| Analytics | 5/10 | 5/10 |
| Cost | 8/10 | 9/10 |
| Customization | 8/10 | 9/10 |
| Ease of Use | 5/10 | 4/10 |
| Integration | 5/10 | 6/10 |
| Scalability | 5/10 | 6/10 |
| Security | 6/10 | 6/10 |
| Support | 8/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $20/user/mo Lite | $5/mo Sites |
| Estimated cost for 10 users | $200/mo Lite | Free Self-hosted (open source) |
| Features | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | Not listed | |
| Built-in Calling | Not listed | |
| Collaboration | Not listed | |
Which One Should You Choose?
Why choose Apptivo
- Higher Support score (8/10 vs 5/10)
- Higher Ease of Use score (5/10 vs 4/10)
- Better fit for sales teams (7/10 vs 5/10)
Why choose ERPNext
- Has a free plan (Apptivo does not)
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Cost score (9/10 vs 8/10)
- Higher Customization score (9/10 vs 8/10)
Pros & Cons
Apptivo
Pros
- Entry pricing of $15 per user per month on annual billing is low for a suite that also covers projects, invoicing and help desk.
- Support is the most praised area, with 94% positive mentions on Capterra and responsive help even on entry-level plans.
- Modular apps and up to 500 custom fields per app let teams tailor the system without switching tools.
- Built-in estimates, invoicing, expenses and accounting integrations with QuickBooks and Xero suit businesses that bill for services.
- Native apps for iOS, Android and Windows, with offline use reported.
Cons
- Reviewers describe the interface as dated and navigation as cumbersome.
- There is a learning curve, and complex customizations often need developer help.
- Users report glitches and slowdowns, especially with large datasets.
- Email integration and email marketing are reported to be limited and clunky.
- There is no free-forever plan, and marketing email volume is capped per user.
ERPNext
Pros
- All modules are free and open source with no per-user fees, so costs scale with compute rather than headcount.
- Leads, opportunities and quotations connect directly to sales orders, invoices and stock in the same system.
- Highly customizable: reviewers praise changing forms without code, with full scripting and custom apps for developers.
- Wide set of built-in connectors, including Twilio and Exotel telephony, Stripe, PayPal, Shopify, WooCommerce and Plaid.
- Cheap managed hosting on Frappe Cloud starting at $5 a month, with a 14-day trial.
Cons
- The ERPNext CRM workspace is scheduled for removal in version 17, and Frappe recommends its separate Frappe CRM app instead.
- Reviewers say setup and integration with legacy systems require skilled technical staff.
- Reviewers report performance slowdowns with large databases.
- Reporting is described as limited by some reviewers, and the interface as dated.
- The Product Warranty covers bug fixes only, not functional support.
