Agile CRM vs Brevo Comparison
Compare Agile CRM vs Brevo features, pricing, and more.
Last updated: November 2026
Agile CRM
5.7/10
Agile CRM is a low-cost CRM for small businesses that combines contact and deal management, marketing automation, telephony and a helpdesk.
Brevo
6.9/10
Brevo, formerly Sendinblue, is a multichannel marketing platform for email, SMS, WhatsApp, automation and transactional messaging, with a built-in sales CRM for small and mid-sized businesses.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 5.7/10 | 6.9/10 |
| Analytics | 4/10 | 6/10 |
| Cost | 8/10 | 8/10 |
| Customization | 6/10 | 6/10 |
| Ease of Use | 5/10 | 8/10 |
| Integration | 6/10 | 7/10 |
| Scalability | 4/10 | 7/10 |
| Security | 5/10 | 7/10 |
| Support | 5/10 | 5/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $15/user/mo Starter | $9/mo Starter |
| Estimated cost for 10 users | Free Free | $499/mo Professional |
| Features | ||
| Built-in Calling | Not listed | |
| Contact Management | Not listed | |
| Customer Support Management | Not listed | |
| Integrations | Not listed | |
| Lead Management | Not listed | |
| Marketing Automation | Not listed | |
| Mobile Access | Not listed | |
| Opportunity Management | Not listed | |
| Reporting & Analytics | Not listed | |
| Sales Automation | Not listed | |
| More features | ||
| Landing Pages | Not listed | |
| SMS Marketing | Not listed | |
| E-commerce Features | Not listed | |
| Email Marketing | Not listed | |
| Segmentation | Not listed | |
| A/B Testing | Not listed | |
Agile CRM vs Brevo cost by team size
Agile CRM and Brevo cost the same at 1 user; Agile CRM costs less from 5 to 10 users.
| Team size | Agile CRM | Brevo |
|---|---|---|
| 1 user | FreeFree | FreeFree |
| 5 users | FreeFree | $499/moProfessional |
| 10 users | FreeFree | $499/moProfessional |
| 25 users | $375/moStarter | Contact for pricing |
| 50 users | $750/moStarter | Contact for pricing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Agile CRM
- Lower estimated cost for 10 users: Free vs $499/mo
Why choose Brevo
- Higher Ease of Use score (8/10 vs 5/10)
- Higher Scalability score (7/10 vs 4/10)
- Better fit for enterprise (4/10 vs 2/10)
- Better fit for mid-market (6/10 vs 4/10)
Pros & Cons
Agile CRM
Pros
- The free plan allows up to 10 users and 1,000 contacts, which is generous for a small team trying out a CRM.
- Sales, marketing automation and helpdesk tickets share one contact record, so small businesses do not need separate tools.
- Native connectors cover Shopify, WooCommerce, Magento, Stripe, Twilio and RingCentral, and a REST API is available.
- Reviewers on G2 and Capterra rate it about 4 out of 5 and often praise the number of features for the price.
Cons
- Starter allows only three integrations and five automations, so many teams must move to Regular, which costs several times more.
- The low advertised prices require a longer commitment, and monthly billing is much higher.
- Reviewers describe a dated, cluttered interface that can load slowly.
- Reporting is basic, with no forecasting or multi-touch attribution.
- Support quality is inconsistent. Phone support is only available in business hours, and some users report slow responses and trouble getting refunds.
Brevo
Pros
- The free plan sends 300 emails a day and allows up to 100,000 contacts, which is generous for testing the product or for very small lists.
- Pricing is based mainly on how many emails you send, so businesses with large lists that email rarely can keep costs low.
- Transactional email through an API and SMTP, outbound webhooks and a Zapier connector are included on every plan, including Free.
- Email, SMS, WhatsApp, push, live chat and a sales CRM are available from one vendor.
Cons
- On Starter and Standard, the lowest send tiers cap contacts at 500 to 2,500, which can force earlier upgrades.
- Pop-ups, contact scoring, WhatsApp, inbound webhooks and phone support all require Professional, which starts at $499 a month.
- Many reviewers on Capterra and Trustpilot report sudden account suspensions with unclear reasons and slow reinstatement.
- SMS and WhatsApp are billed as prepaid credits on top of the plan price, and the CRM is a separate purchase.
Not sold on either?
Frequently Asked Questions
Brevo scores higher on our CRM criteria: 6.9/10 against 5.7/10 for Agile CRM. The largest gap is in Ease of Use: 5/10 for Agile CRM and 8/10 for Brevo.
Agile CRM costs less for 10 users: free on its Free plan, against about $499/mo on its Professional plan for Brevo, billed monthly.
Yes, both Agile CRM and Brevo have a free plan.
Brevo is the better fit for enterprise: we rate it 4/10 for them, against 2/10 for Agile CRM.
