Salesloft
6.5/10Salesloft is a revenue orchestration and sales engagement platform that runs on top of Salesforce or HubSpot. It covers cadences, call recording, deal tracking and forecasting for B2B sales teams.
Data last updated November 2026 · Our methodology
Overview
Salesloft is a sales engagement and revenue orchestration platform. It sits on top of a system-of-record CRM, usually Salesforce and sometimes HubSpot, and does not replace it. Reps build multi-step Cadences across email, phone, LinkedIn, SMS and manual tasks. Rhythm, its AI prioritization engine, pulls buyer signals from sources such as G2 intent, Vidyard and LeanData and turns them into a daily task list. Conversation Intelligence records and transcribes calls for coaching. Deals gives managers pipeline visibility. Since the Clari merger closed in December 2025, Clari Forecast and Inspect have been part of the same platform, and an MCP server launched in April 2026 lets AI assistants such as Claude, ChatGPT and Copilot query Salesloft data. It suits outbound-heavy B2B sales teams of roughly 30 to 500 reps, especially in Salesforce shops. Salesloft does not publish prices. Third-party estimates put the Advanced tier at about $125 to $165 per user per month on annual contracts, with Essentials lower and Premier or Elite higher. The dialer is often an add-on, and implementation fees and annual price escalators are common. Its main limitation is that it is not a full CRM, so buyers still need Salesforce or HubSpot. HubSpot users report sync problems. The dialer is click-to-call only, with no power dialer. Reviewers also say support has declined after the Vista acquisition, the Drift acquisition and the Clari merger.
Our Rating
Who Salesloft is best for
Good fit
It is built for SDR, AE and sales manager workflows such as cadences, calling and coaching.
Customers include Adobe, IBM and Zoom, and Clari forecasting and governance features target large organizations.
Reviewers name Salesforce shops with 30 to 500 reps as the best fit.
Less suited
Annual contracts at about $100 or more per seat, plus implementation fees, make it costly for small teams.
It is sold through sales-led annual contracts that are not aimed at individuals.
Pros & Cons
Pros
- G2 reviewers score its interface well for ease of use (8.8) and ease of setup (8.5), ahead of Outreach on both.
- The Rhythm AI engine turns intent and engagement signals into a single prioritized daily task list for reps.
- Built-in call recording and conversation intelligence can remove the need for a separate tool such as Gong.
- Reviewers describe its Salesforce integration as deep and mature.
- Since the Clari merger, it can combine engagement with Clari Forecast and pipeline inspection in one platform.
- It holds SOC 2 Type 2, ISO 27001 and ISO 27701 certifications.
Cons
- Salesloft publishes no prices, and third-party estimates suggest high per-seat costs on annual contracts with 5 to 8 percent escalators.
- The dialer is click-to-call only with no power dialer, and it is often an extra-cost add-on.
- Users report duplicate records, broken reports and sync delays with the HubSpot integration.
- Reviewers describe slower support and reduced account management after the acquisitions.
- It is not a standalone CRM, so a separate Salesforce or HubSpot license is still required.
- The 2025 Drift OAuth breach and the sunset of Drift have raised concerns about vendor stability.
Key Features
Salesloft Pricing
Advanced
- CRM sync
- Analytics
- Cadence management
- Pipeline workflows
- Not publicly priced
- Third parties estimate about 125 to 165 USD per user per month
Essentials
- Not publicly priced
- Core cadences and email engagement
- Third parties estimate about 75 to 100 USD per user per month, billed annually
Premier / Elite
- Sandbox
- Custom pricing
- Custom CRM signals
- Multi-team support
Frequently Asked Questions
No. You get pricing through sales. Third-party estimates put the Advanced tier at around 125 to 165 USD per user per month on annual contracts, and negotiated mid-market deals are often about 100 to 130 USD.
No. It works as an engagement and orchestration layer on top of Salesforce or HubSpot, which remains the system of record.
Salesloft offers click-to-call with call recording. Third-party sources say the dialer is often an add-on, estimated at about 200 to 400 USD per user per year, and it has no power or auto-dialer.
Its security page says it holds SOC 2 Type 2, ISO 27001 and ISO 27701 certifications. GDPR is handled through a Data Processing Addendum with Standard Contractual Clauses.
Reviewers report annual or multi-year contracts with auto-renewal, roughly 60-day cancellation notice and 5 to 8 percent annual escalators. Negotiate caps on increases and the notice terms.
The merger closed in December 2025 under CEO Steve Cox. Clari Forecast became natively integrated in April 2026, and packaging is still changing.
Similar Tools
See all alternatives
Anthropic's organization-wide Claude plan adds chat, Claude Code, Cowork agents, connectors, and enterprise governance such as SCIM, audit logs, and a compliance API.
Fin is Intercom's AI customer service agent. It resolves support conversations across chat, email, voice and social, either inside Intercom or on top of an existing helpdesk.
Sales CRM built on the monday.com work platform, with pipeline, lead and contact boards, email tracking, sequences and AI sales agents, for small and mid-sized sales teams.