microtech
5.4/10German modular ERP suite (büro+) for small and mid-sized businesses, with integrated address management and CRM alongside inventory, purchasing, invoicing and accounting.
Data last updated November 2026 · Our methodology
Overview
microtech is a German ERP vendor based in Hargesheim near Bad Kreuznach. Its büro+ suite combines merchandise management, purchasing, warehouse, POS, dunning and payments with a built-in address and CRM module. That module keeps customers and suppliers in one place and records communication across contact points. CRM is not sold on its own. It comes in every package, so the product mainly suits German-speaking SMBs that want customer records tied directly to quotes, orders, invoices and DATEV-compliant accounting, rather than a standalone sales CRM. Pricing is a monthly subscription quoted net of VAT. Basic costs 199 EUR per month for up to 5 users and 2 companies. Core costs 299 EUR per month for up to 25 users and adds process automation, project management and time billing. Enterprise costs 399 EUR per month with no user limit and adds a GraphQL API, read-only SQL access and a multilingual interface. Each package includes 2 users, and extra users cost 39 to 59 EUR per month. Modules such as financial accounting, payroll, DMS, production, e-commerce and logistics are billed on top. Integrations cover the Shopware, Shopify, Magento and WooCommerce shops, plus DATEV export and ZUGFeRD and XRechnung e-invoicing. The main limitation for CRM buyers is depth. An independent ERP review calls the CRM functional but basic, with SMB-level reporting. It also describes the product as mainly a Windows client and a poor fit above about 100 users. Reviewers also mention a learning curve and slow performance.
Our Rating
Who microtech is best for
Good fit
The packages and module pricing are built for German SMBs that need ERP and CRM together.
It has an e-commerce module and integrations with Shopware, Shopify, Magento and WooCommerce.
Less suited
It includes DATEV-compliant accounting, dunning, payments and a financial accounting module.
- Mid-Market6/10
The Enterprise tier has no user limit, but an independent review says the product does not fit above about 100 users.
- Logistics5/10
Warehouse features and a logistics module are available.
A production module is available as an add-on.
DATEV export and XRechnung support help when working with tax advisers, but it is a business ERP rather than a tool for accounting firms.
The independent review describes the CRM as basic pipeline management rather than a dedicated sales tool.
It is described as unsuited to large enterprise scenarios.
The 199 EUR per month entry price is high for a solo user.
Pros & Cons
Pros
- CRM data sits in the same system as quotes, orders, invoices and accounting, so German SMBs avoid syncing customer records between separate tools.
- Reviewers on OMR rate customer support highly, with about 87% positive mentions.
- Custom fields, layouts and freely defined tables let companies adapt the system to their own processes.
- Native DATEV export and XRechnung/ZUGFeRD support suit German compliance needs.
- The monthly prices for each package are published openly, and a free trial is available.
Cons
- An independent review calls the CRM basic, so it is no match for dedicated sales CRMs.
- It is mainly a Windows client, which makes it a weak fit for browser-only teams.
- Reviewers report slow performance and a steep learning curve.
- Users complain about the shift to rental pricing and costly add-ons, and the API is limited to the 399 EUR Enterprise tier.
Key Features
microtech Pricing
Basic
- Up to 5 users and 2 companies
- 2 users and 1 company included
- Support response within 24 hours
- Inventory management, address data and CRM
- Purchasing, payments, dunning, warehouse, POS
Core
- Free tables
- Process automation
- Everything in Basic
- Up to 25 users and 3 companies
- Support response within 16 hours
- Project management and project time billing
Enterprise
- Everything in Core
- Multilingual interface
- Unlimited users and companies
- GraphQL API and read-only SQL access
- Support Mon-Fri 8-19 with 8-hour response
Frequently Asked Questions
Yes. microtech offers a free test version, and OMR reports a 30-day trial.
No. Address management and CRM come as part of the ERP packages, starting with Basic at 199 EUR per month.
Each package includes 2 users. Extra users cost 39 to 59 EUR per month depending on the tier. Basic caps at 5 users and Core at 25.
A GraphQL API and read-only SQL access are included only in the Enterprise package.
An independent review lists connectors for Shopware, Shopify, Magento and WooCommerce. E-commerce is a paid add-on from 149 EUR per month.
Basic and Core get weekday support with 24-hour and 16-hour response times. Enterprise gets support Monday to Friday, 8 to 19, with an 8-hour response time.
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