Connecteam
6.3/10A mobile-first app for deskless and frontline teams that combines time clock, shift scheduling, tasks, forms, team chat and HR tools.
Data last updated November 2026 · Our methodology
Overview
Connecteam is a workforce management app for businesses whose staff work away from a desk, such as retail, cleaning, construction, field service and hospitality crews. Managers use it to build shift schedules, track hours with a GPS-enabled time clock, assign tasks and checklists, and collect digital forms. Workers do almost everything from a phone. The product is sold as three separately priced hubs. Operations covers the time clock, scheduling, forms and tasks. Communications covers chat, a company feed, surveys, a knowledge base and a help desk. HR and Skills covers time off, courses, documents, recognition and onboarding. Each hub has Basic, Advanced and Expert tiers at a flat price for the first 30 users plus a small per-user fee after that. Enterprise is custom priced. A free Small Business plan covers up to 10 users. Integrations focus on payroll and point of sale: Gusto, QuickBooks, Xero, Paychex Flex, Square, Shopify POS and Clover, plus BambooHR and Zapier. The Expert tier adds API access and webhooks. The main limitation for project management buyers is that its task tools are built for shift-based checklists rather than projects. Reviewers say it lacks advanced project management features and deep reporting, so knowledge-work teams will find it thin compared with dedicated project management tools.
Our Rating
Who Connecteam is best for
Good fit
The mobile-first GPS time clock, geofencing and checklists are built for deskless field crews.
There is a free plan for up to 10 users and flat pricing for the first 30 users, and the product is aimed at SMBs with hourly staff.
The vendor names construction crews as a target, with GPS time tracking for job sites.
- HR Teams7/10
The HR and Skills hub covers time off, onboarding, courses and documents.
- Mid-Market7/10
Low per-user fees beyond 30 users and multi-schedule features suit growing frontline organizations, though reviewers say reporting is limited.
The Operations hub combines scheduling, forms and tasks for shift work.
Less suited
The free tier and low entry price help, but it only fits startups with deskless or shift-based staff.
SSO and a success manager come only with custom Enterprise pricing, and reviewers suggest larger firms needing complex modules look elsewhere.
- Maintenance Teams5/10
Checklists and forms suit routine on-site work, but there are no asset maintenance features.
Reviewers say it lacks advanced project management features, and nothing in the research showed client collaboration or project timeline tools that agencies rely on.
- E-commerce3/10
Its POS integrations serve retail shifts, not online stores.
It is built to manage teams of shift workers.
It has shift checklists only and lacks project management depth.
Pros & Cons
Pros
- The free plan covers up to 10 users, and paid hubs start at $29 a month (billed yearly) for the first 30 users.
- The mobile-first design lets frontline staff without a work email sign up with a phone number and clock in from their phones.
- GPS time tracking and geofencing are frequently praised for keeping field and shift attendance accurate.
- Scheduling, time tracking, chat, forms and HR tools sit in one app, so small operators can drop several tools.
- Payroll and POS integrations such as Gusto, QuickBooks, Xero, Square and Shopify POS reduce manual timesheet export.
Cons
- Reviewers say it lacks the advanced project management features that growing companies need.
- Reporting is basic, and reviewers cite limited report customization and analytics.
- Each hub is priced separately, and the jump from Advanced to Expert roughly doubles the cost.
- Reviewers mention inconsistent or excessive notifications and occasionally slow support.
- API access, webhooks and SSO are limited to the Expert and Enterprise tiers.
Key Features
Connecteam Pricing
Small Business (Free)
- Up to 10 users
- Access to all hubs and features, subject to the vendor's footnote
Operations Basic
or $348/year (save 17%)
- GPS time clock
- Unlimited jobs
- Payroll integration
- Basic scheduling with open shifts
- Flat price covers the first 30 users
- Unlimited checklists, forms and tasks
- Extra users $1.0/month (monthly billing) or $0.8/month (yearly billing)
Operations Advanced
or $588/year (save 17%)
- Auto clock-out
- Conditional form fields
- Up to 10 geofence sites
- Repeating shifts and templates
- Flat price covers the first 30 users
- Extra users $3.0/month (monthly billing) or $2.5/month (yearly billing)
Operations Expert
or $1,188/year (save 17%)
- Auto-reports
- Up to 12 schedules
- Unlimited geofences
- Auto-assigned shifts
- API access and webhooks
- Flat price covers the first 30 users
- Extra users $5.0/month (monthly billing) or $4.2/month (yearly billing)
Enterprise
- Biometric app lock
- Higher API rate limits
- Personal success manager
- SSO and two-factor authentication
- Unlimited time clocks and schedules
Frequently Asked Questions
Yes. The Small Business plan is free for up to 10 users, and paid plans include a 14-day free trial with no credit card required.
Each Basic, Advanced and Expert hub plan includes the first 30 users at a flat price. Extra users are billed per month, for example $0.8 to $1.0 on Operations Basic, depending on the billing period.
Yes. Month-to-month billing is available, and yearly billing saves about 18 percent.
SSO, two-factor authentication and biometric app lock are listed only on the custom-priced Enterprise plans.
Payroll and accounting tools (Gusto, QuickBooks, Paychex Flex, Xero, PrismHR), POS systems (Square, Shopify POS, Clover, Lightspeed), BambooHR, Zapier, and some physical time clocks. API access and webhooks come with the Expert tier.
Not really. Its task tools are built around shifts, checklists and forms for frontline crews, and reviewers note it lacks advanced project management features.
Similar Tools
See all alternatives
A visual, board-based work management platform for planning projects, tracking tasks, and automating workflows, for teams from small businesses to enterprises.
JetBrains' issue tracker and project management tool for software and business teams, with agile boards, Gantt charts, a knowledge base, and a helpdesk.
Cloud project management software with tasks, Gantt charts, timesheets, issue tracking and automation, built for small and mid-sized teams using the Zoho suite.