Outplay vs Salesloft: Complete Comparison (2026)

Why choose Outplay

• Has a free plan (Salesloft does not)
• Higher Cost score (7/10 vs 3/10)
• Higher Support score (8/10 vs 5/10)
• Better fit for startups (8/10 vs 3/10)
• Better fit for small business (7/10 vs 3/10)

Why choose Salesloft

• Higher Analytics score (8/10 vs 6/10)
• Higher Scalability score (8/10 vs 6/10)
• Better fit for enterprise (8/10 vs 5/10)

Outplay

Pros

• Sequences can mix email, phone, SMS, WhatsApp, video, chat, and LinkedIn steps in one flow.
• Published per-user prices are well below those of enterprise rivals such as Outreach, and there is a free plan.
• Reviewers on G2 and Capterra often praise its responsive customer support. G2 shows an average of 4.5 from 269 reviews.
• A 7-day Growth trial needs no credit card, and the account drops to the free plan afterwards without losing data.
• Reviewers say the interface is intuitive, especially for reps who have used other sales tools.

Cons

• It is not a full CRM. It has no native deal pipeline or ticketing and relies on an external CRM.
• Some users report occasional glitches and lag in displaying responses.
• Some users find reporting and native prospecting data limited.
• The power dialer and team permissions are only on the $139 Enterprise tier.
• Add-on prices and monthly billing rates are not published.

Salesloft

Pros

• G2 reviewers score its interface well for ease of use (8.8) and ease of setup (8.5), ahead of Outreach on both.
• The Rhythm AI engine turns intent and engagement signals into a single prioritized daily task list for reps.
• Built-in call recording and conversation intelligence can remove the need for a separate tool such as Gong.
• Reviewers describe its Salesforce integration as deep and mature.
• Since the Clari merger, it can combine engagement with Clari Forecast and pipeline inspection in one platform.
• It holds SOC 2 Type 2, ISO 27001 and ISO 27701 certifications.

Cons

• Salesloft publishes no prices, and third-party estimates suggest high per-seat costs on annual contracts with 5 to 8 percent escalators.
• The dialer is click-to-call only with no power dialer, and it is often an extra-cost add-on.
• Users report duplicate records, broken reports and sync delays with the HubSpot integration.
• Reviewers describe slower support and reduced account management after the acquisitions.
• It is not a standalone CRM, so a separate Salesforce or HubSpot license is still required.
• The 2025 Drift OAuth breach and the sunset of Drift have raised concerns about vendor stability.