Odoo vs Vtiger CRM Comparison
Compare Odoo vs Vtiger CRM features, pricing, and more.
Last updated: November 2026
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Vtiger CRM
6.1/10
Vtiger CRM is a cloud CRM suite for small and mid-sized businesses. It combines sales, marketing, help desk, and project management in one product.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.2/10 | 6.1/10 |
| Analytics | 7/10 | 6/10 |
| Cost | 8/10 | 8/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 5/10 | 5/10 |
| Integration | 8/10 | 5/10 |
| Scalability | 7/10 | 6/10 |
| Security | 7/10 | 5/10 |
| Support | 5/10 | 6/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | €31/user/mo Standard | $12/user/mo One Growth |
| Estimated cost for 10 users | Free One App Free | Free One Pilot |
| Features | ||
| Collaboration | ||
| Contact Management | ||
| Customer Support Management | ||
| Integrations | ||
| Lead Management | ||
| Marketing Automation | ||
| Mobile Access | ||
| Opportunity Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Built-in Calling | Not listed | |
Odoo vs Vtiger CRM cost by team size
| Team size | Odoo | Vtiger CRM |
|---|---|---|
| 1 user | FreeOne App Free | FreeOne Pilot |
| 5 users | FreeOne App Free | FreeOne Pilot |
| 10 users | FreeOne App Free | FreeOne Pilot |
| 25 users | FreeOne App Free | $1,250/moOne AI |
| 50 users | FreeOne App Free | $2,500/moOne AI |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Odoo
- Higher Integration score (8/10 vs 5/10)
- Higher Customization score (9/10 vs 7/10)
Why choose Vtiger CRM
- Higher Support score (6/10 vs 5/10)
- Better fit for customer support teams (7/10 vs 5/10)
Pros & Cons
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
Vtiger CRM
Pros
- The free plan supports up to 10 users, which is generous compared with many CRMs.
- Sales, marketing email, help desk, and project management come in one subscription.
- Single App User seats cut costs for staff who only need one module.
- Customers can choose data hosting in regions including the US, EU, UK, India, and Australia.
- Reviewers on G2 and Capterra (about 4.3 out of 5) praise its affordability and customization.
Cons
- Reviewers describe the interface as cluttered and say it changes after updates.
- Lower plans cap records, pipelines, automations, and marketing emails.
- Reviewers call the third-party integrations limited.
- The public security page does not mention SOC 2, ISO certification, or SSO.
- Users report bugs after updates, and a 2025 Trustpilot review describes an account deleted without warning.
Not sold on either?
Frequently Asked Questions
Odoo scores higher on our CRM criteria: 7.2/10 against 6.1/10 for Vtiger CRM. The largest gap is in Integration: 8/10 for Odoo and 5/10 for Vtiger CRM.
Yes, both Odoo and Vtiger CRM have a free plan.
Vtiger CRM is the better fit for customer support teams: we rate it 7/10 for them, against 5/10 for Odoo.
