Brevo Sales CRM vs Odoo Comparison
Compare Brevo Sales CRM vs Odoo features, pricing, and more.
Last updated: November 2026
Brevo Sales CRM
6/10
Brevo's sales CRM for small B2B and service teams, covering deal pipelines, tasks, meeting booking and VoIP calling alongside Brevo's email and SMS marketing.
Odoo
7.2/10
Odoo is an open-source business suite whose CRM app handles leads, pipelines, calling, and reporting for small and mid-sized companies, with ERP modules available alongside it.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 6/10 | 7.2/10 |
| Customization | 5/10 | 9/10 |
| Analytics | 4/10 | 7/10 |
| Integration | 7/10 | 8/10 |
| Support | 5/10 | 5/10 |
| Ease of Use | 6/10 | 5/10 |
| Security | 6/10 | 7/10 |
| Cost | 8/10 | 8/10 |
| Scalability | 5/10 | 7/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $31/user/mo Sales Essentials | €31/user/mo Standard |
| Estimated cost for 10 users | Free Sales Free | Free One App Free |
| Features | ||
| Marketing Automation | ||
| Built-in Calling | ||
| Collaboration | ||
| Lead Management | ||
| Integrations | ||
| Sales Automation | ||
| Opportunity Management | ||
| Contact Management | ||
| Reporting & Analytics | ||
| Mobile Access | ||
| Customer Support Management | Not listed | |
Which One Should You Choose?
Why choose Brevo Sales CRM
- Higher Ease of Use score (6/10 vs 5/10)
- Better fit for marketing teams (8/10 vs 6/10)
Why choose Odoo
- Higher Customization score (9/10 vs 5/10)
- Higher Analytics score (7/10 vs 4/10)
- Better fit for mid-market (8/10 vs 3/10)
- Better fit for enterprise (5/10 vs 3/10)
Pros & Cons
Brevo Sales CRM
Pros
- Basic deal tracking is free on every Brevo plan, with up to 50 open deals.
- Sales and marketing share one contact database, so emails, SMS and deals sit on the same contact record.
- Sales Advanced includes VoIP calling with per-user numbers, recordings and transcripts.
- Meeting booking with Google Meet and Zoom is included at no extra cost.
- Paid sales seats cost about 31 USD a month, well below most dedicated CRMs.
Cons
- Reviewers say the reporting offers only simple charts for deals won and revenue.
- The sales packages are billed on top of a marketing plan, and calling requires the Professional plan or higher.
- A community forum thread shows users asking Brevo to raise a limit of 10 sales users.
- Some reviewers find the interface confusing and say live chat support is missing.
Odoo
Pros
- The free plan gives unlimited users on a single app, so a team can run the CRM at no license cost.
- CRM data flows natively into Odoo's Sales, Inventory, Invoicing, and Email Marketing apps, so quotes and stock checks happen without third-party connectors.
- Lead tools go beyond the basics, with predictive scoring, quota-based assignment, deduplication, and enrichment.
- It is open source and highly customizable through Studio, the API, or self-hosting.
Cons
- Reviewers often describe the interface and workflows as complex for new users.
- Setup usually needs internal staff or a paid implementation partner.
- Some users report slow performance with large datasets.
- Opinions on support and documentation quality are mixed, and paid support is email-only on weekdays.
