Mailshake vs Spotler CRM: Complete Comparison (2026)
An in-depth comparison of Mailshake and Spotler CRM to help you choose the right tool for your business.
Last updated: November 2026
Mailshake
6.5/10
Mailshake is a cold email and sales engagement platform with sequences, warmup, a unified inbox, a phone dialer and CRM sync, aimed at small outbound sales teams.
Spotler CRM
6.6/10
Spotler CRM, formerly Really Simple Systems, is a UK-built cloud CRM for small and mid-sized B2B firms that combines sales pipeline, email marketing and case management.
Feature-by-Feature Comparison
| Feature | | S Spotler CRM |
|---|---|---|
| Scores | ||
| Overall Rating | 6.5/10 | 6.6/10 |
| Analytics | 6/10 | 6/10 |
| Cost | 7/10 | 8/10 |
| Customization | 5/10 | 6/10 |
| Ease of Use | 8/10 | 8/10 |
| Integration | 7/10 | 5/10 |
| Scalability | 5/10 | 5/10 |
| Security | 5/10 | 7/10 |
| Support | 8/10 | 7/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | $29/user/mo Starter | €12/user/mo Starter |
| Estimated cost for 10 users | $290/mo Starter | €120/mo Starter |
| Features | ||
| Built-in Calling | ||
| Contact Management | ||
| Integrations | ||
| Lead Management | ||
| Reporting & Analytics | ||
| Sales Automation | ||
| Collaboration | Not listed | |
| Customer Support Management | Not listed | |
| Marketing Automation | Not listed | |
| Opportunity Management | Not listed | |
Mailshake vs Spotler CRM cost by team size
| Team size | Mailshake | Spotler CRM |
|---|---|---|
| 1 user | $29/moStarter | €12/moStarter |
| 5 users | $145/moStarter | €60/moStarter |
| 10 users | $290/moStarter | €120/moStarter |
| 25 users | $725/moStarter | €300/moStarter |
| 50 users | $1,450/moStarter | €600/moStarter |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Mailshake
- Higher Integration score (7/10 vs 5/10)
- Higher Support score (8/10 vs 7/10)
SWhy choose Spotler CRM
- Higher Security score (7/10 vs 5/10)
- Higher Cost score (8/10 vs 7/10)
- Better fit for customer support teams (5/10 vs 1/10)
- Better fit for marketing teams (6/10 vs 4/10)
Pros & Cons
Mailshake
Pros
- Every plan includes unlimited email warmup, verification and contact uploads.
- One reviewer reported going from signup to a first campaign in under an hour.
- Support is rated highly: Capterra users give 4.5 for customer service, and a Prospeo summary cites a G2 average of 4.7.
- The Sales Engagement tier includes a dialer with unlimited free North American minutes.
- The integrations page lists many native CRM connections, including Salesforce, HubSpot, Pipedrive, Zoho, Copper and Freshsales.
Cons
- There is no free trial, and reviewers describe a strict refund policy.
- Invoices and cancellation confirmations are not emailed automatically.
- Reviewers say connected mailboxes can disconnect and stall sequences.
- LinkedIn steps are capped (Prospeo reports 10 messages per day), and Data Finder accuracy is described as weak.
- Per-user pricing becomes costly for teams larger than about five reps.
SSpotler CRM
Pros
- Reviewers repeatedly say non-technical staff can learn it quickly with little training.
- Per-user prices are low. Starter costs 12 euros per user per month.
- Sales, email marketing and SLA-based case management are all in one product on the Professional plan.
- It is GDPR-oriented, and Spotler lists ISO 27001 certification, which suits UK and EU buyers.
- It has been on the market since 2006 and is used by charities such as the British Red Cross.
Cons
- There is no native mobile app, so mobile access is through the browser only.
- Starter caps you at 1,000 company records, 1 GB of storage and 10 automations.
- Marketing email, VoIP integration and case management require the Professional plan, which has a 5-user minimum.
- The integration library is small, and reviewers have noted gaps such as QuickBooks.
- Several reviewers describe it as basic compared with HubSpot, Salesforce or Pipedrive.
Not sold on either?
Frequently Asked Questions
Spotler CRM scores higher on our CRM criteria: 6.6/10 against 6.5/10 for Mailshake. The largest gap is in Integration: 7/10 for Mailshake and 5/10 for Spotler CRM.
No, neither Mailshake nor Spotler CRM lists a free plan.
Spotler CRM is the better fit for customer support teams: we rate it 5/10 for them, against 1/10 for Mailshake.
