Judge.me vs Mautic Comparison
Compare Judge.me vs Mautic features, pricing, and more.
Last updated: November 2026
Judge.me
7.1/10
Judge.me is a Shopify app that collects and displays product reviews, star ratings, photo and video reviews, and testimonials for online stores.
Mautic
6.5/10
Mautic is free, open source, self-hosted marketing automation software. It covers email, landing pages, segmentation, lead scoring and multichannel campaigns for businesses that want control of their data.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.5/10 |
| Analytics | 5/10 | 5/10 |
| Cost | 10/10 | 10/10 |
| Customization | 6/10 | 9/10 |
| Ease of Use | 8/10 | 4/10 |
| Integration | 7/10 | 6/10 |
| Scalability | 6/10 | 6/10 |
| Security | 5/10 | 6/10 |
| Support | 7/10 | 3/10 |
| Pricing | ||
| Free plan | Yes | Yes |
| Cheapest paid plan | $15/mo Awesome | Contact for pricing |
| Estimated cost for 10 users | Free Free | Free Open Source (self-hosted) |
| Features | ||
| A/B Testing | Not listed | |
| E-commerce Features | Not listed | |
| Email Marketing | Not listed | |
| Landing Pages | Not listed | |
| Segmentation | Not listed | |
| SMS Marketing | Not listed | |
Judge.me vs Mautic cost by team size
Judge.me and Mautic cost the same at every team size we checked.
| Team size | Judge.me | Mautic |
|---|---|---|
| 1 user | FreeFree | FreeOpen Source (self-hosted) |
| 5 users | FreeFree | FreeOpen Source (self-hosted) |
| 10 users | FreeFree | FreeOpen Source (self-hosted) |
| 25 users | FreeFree | FreeOpen Source (self-hosted) |
| 50 users | FreeFree | FreeOpen Source (self-hosted) |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose Judge.me
- Higher Ease of Use score (8/10 vs 4/10)
- Higher Support score (7/10 vs 3/10)
- Better fit for small business (9/10 vs 5/10)
- Better fit for startups (9/10 vs 7/10)
Why choose Mautic
- Higher Customization score (9/10 vs 6/10)
- Higher Security score (6/10 vs 5/10)
- Better fit for enterprise (5/10 vs 3/10)
Pros & Cons
Judge.me
Pros
- The free plan includes unlimited reviews, photo and video reviews, and rich snippets, which reviewers call the most generous free tier in the category.
- The paid plan is a flat 15 dollars a month instead of being priced by order volume.
- It has about 49,700 Shopify App Store reviews averaging 5.0, and it is listed as Built for Shopify.
- It can import reviews from Loox, Yotpo and Stamped, which makes switching easier.
- It integrates with Klaviyo, Gorgias, Shopify Flow and Mailchimp.
Cons
- It works only on Shopify, and support for WordPress, BigCommerce and Duda has been dropped.
- Reviewers describe its widget design as functional rather than polished compared with Loox.
- Some merchants report that reviews sync to the Shop app only partially.
- Some merchants report theme conflicts after installation and disputes with support over who caused them.
Mautic
Pros
- There are no licence or per-contact fees, so costs stay flat as your contact list grows.
- Self-hosting gives you full control of your data, which helps with GDPR and data sovereignty.
- The core feature set is broad: a visual campaign builder, lead scoring, segments, forms, landing pages and email A/B testing.
- The open source code, REST API and plugin system allow deep customisation.
Cons
- Reviewers describe a steep learning curve and a difficult installation for non-technical users.
- Support comes from the community unless you pay a partner, and there is no vendor ticketing.
- Upgrades should be run from the command line, and reviewers mention slow development and patchy documentation.
- Email A/B testing works only with segment emails.
Not sold on either?
Frequently Asked Questions
Judge.me scores higher on our Marketing criteria: 7.1/10 against 6.5/10 for Mautic. The largest gap is in Ease of Use: 8/10 for Judge.me and 4/10 for Mautic.
Both are free for 10 users.
Yes, both Judge.me and Mautic have a free plan.
Judge.me is the better fit for small business: we rate it 9/10 for them, against 5/10 for Mautic.
