HaloPSA vs Workast: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Workast to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Workast
6.1/10
Workast is a task and project management app that runs inside Slack and Webex, built for teams that want to assign and track work without leaving chat.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.1/10 |
| Cost | 5/10 | 8/10 |
| Ease of Use | 5/10 | 8/10 |
| Analytics | 7/10 | 4/10 |
| Customization | 9/10 | 5/10 |
| Scalability | 8/10 | 4/10 |
| Support | 7/10 | 6/10 |
| Integration | 8/10 | 6/10 |
| Security | 9/10 | 5/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $5/user/mo Standard |
| Estimated cost for 10 users | Contact for pricing | Free Essential |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Reporting | ||
| Scheduling | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Collaboration tools | Not listed | |
| Dashboards | Not listed | |
| File sharing | Not listed | |
| Kanban boards | Not listed | |
| Knowledge base | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
HaloPSA vs Workast cost by team size
| Team size | HaloPSA | Workast |
|---|---|---|
| 1 user | Contact for pricing | FreeEssential |
| 5 users | Contact for pricing | FreeEssential |
| 10 users | Contact for pricing | FreeEssential |
| 25 users | Contact for pricing | FreeEssential |
| 50 users | Contact for pricing | FreeEssential |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Customization score (9/10 vs 5/10)
- Higher Scalability score (8/10 vs 4/10)
- Better fit for enterprise (7/10 vs 4/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose Workast
- Has a free plan (HaloPSA does not)
- Higher Cost score (8/10 vs 5/10)
- Higher Ease of Use score (8/10 vs 5/10)
- Better fit for startups (8/10 vs 4/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Workast
Pros
- Tasks can be created and assigned straight from Slack messages, which reviewers say makes adoption easy
- Free Essential plan supports unlimited users for Slack-only task tracking
- Team base pricing of 39 or 49 USD for 8 users is cheap compared with per-seat rivals
- Supports multiple assignees per task, which Asana does not
- Scheduled custom reports and reminders are delivered into Slack
Cons
- Little value for teams that do not use Slack or Webex
- No Gantt charts, docs or wiki features
- Some reviewers find task editing, assignment and history features underdeveloped
- One reviewer felt it was pricier and less user-friendly than other task tools
- Small vendor with a limited number of public reviews
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 6.1/10 for Workast. The largest gap is in Customization: 9/10 for HaloPSA and 5/10 for Workast.
Workast has a free plan; HaloPSA does not list one.
Workast is the better fit for startups: we rate it 8/10 for them, against 4/10 for HaloPSA.
