SmartSuite vs Workast Comparison
Compare SmartSuite vs Workast features, pricing, and more.
Last updated: November 2026
SmartSuite
7.3/10
SmartSuite is a no-code work management platform that teams use to build project, process and operations solutions with views, automations and AI agents.
Workast
6.1/10
Workast is a task and project management app that runs inside Slack and Webex, built for teams that want to assign and track work without leaving chat.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.3/10 | 6.1/10 |
| Analytics | 7/10 | 4/10 |
| Cost | 6/10 | 8/10 |
| Customization | 9/10 | 5/10 |
| Ease of Use | 7/10 | 8/10 |
| Integration | 7/10 | 6/10 |
| Scalability | 7/10 | 4/10 |
| Security | 9/10 | 5/10 |
| Support | 7/10 | 6/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | $20/user/mo Team | $5/user/mo Standard |
| Estimated cost for 10 users | $200/mo Team | Free Essential |
| Features | ||
| App integrations | ||
| Client collaboration | ||
| Collaboration tools | ||
| File sharing | ||
| Kanban boards | ||
| Reporting | ||
| Scheduling | ||
| Task lists | ||
| Task management | ||
| Time tracking | ||
| Timeline view | ||
| Workflow automation | ||
| Dashboards | Not listed | |
| Databases | Not listed | |
| Docs | Not listed | |
| Gantt charts | Not listed | |
| Spreadsheet interface | Not listed | |
| Team messaging | Not listed | |
| Whiteboards | Not listed | |
SmartSuite vs Workast cost by team size
Workast costs less from 5 users.
| Team size | SmartSuite | Workast |
|---|---|---|
| 1 user | Contact for pricing | FreeEssential |
| 5 users | $100/moTeam | FreeEssential |
| 10 users | $200/moTeam | FreeEssential |
| 25 users | $500/moTeam | FreeEssential |
| 50 users | $1,000/moTeam | FreeEssential |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose SmartSuite
- Higher Customization score (9/10 vs 5/10)
- Higher Security score (9/10 vs 5/10)
- Better fit for enterprise (7/10 vs 4/10)
- Better fit for mid-market (8/10 vs 6/10)
Why choose Workast
- Has a free plan (SmartSuite does not)
- Lower estimated cost for 10 users: Free vs $200/mo
- Higher Cost score (8/10 vs 6/10)
- Higher Ease of Use score (8/10 vs 7/10)
- Better fit for startups (8/10 vs 4/10)
Pros & Cons
SmartSuite
Pros
- The same records can be shown as grid, Kanban, Gantt, timeline, calendar, map and dashboard views without duplicating data.
- Its compliance coverage is unusually strong for the category, with ISO 27001, SOC 2 Type II, HIPAA and GDPR audits plus a choice of US or EU data residency.
- Read-only users, commenters and form submitters are free, which lowers the cost of involving stakeholders.
- It ships more than 200 templates and an AI solution builder to speed up setup.
- Reviewers describe the support team as responsive.
Cons
- Team, Professional and Enterprise carry 3-, 5- and 25-seat minimums, and there is no free plan.
- The Team plan allows only 5,000 records per solution, and automation runs plus API calls are hard-capped each month.
- SAML SSO and SCIM are available only on Enterprise and Signature plans.
- There is no team chat or whiteboard, and external access is limited to read-only shared views.
- Reviewers say complex workflows and large data imports take real setup effort, and there are no native desktop apps.
Workast
Pros
- Tasks can be created and assigned straight from Slack messages, which reviewers say makes adoption easy
- Free Essential plan supports unlimited users for Slack-only task tracking
- Team base pricing of 39 or 49 USD for 8 users is cheap compared with per-seat rivals
- Supports multiple assignees per task, which Asana does not
- Scheduled custom reports and reminders are delivered into Slack
Cons
- Little value for teams that do not use Slack or Webex
- No Gantt charts, docs or wiki features
- Some reviewers find task editing, assignment and history features underdeveloped
- One reviewer felt it was pricier and less user-friendly than other task tools
- Small vendor with a limited number of public reviews
Not sold on either?
Frequently Asked Questions
SmartSuite scores higher on our Project Management criteria: 7.3/10 against 6.1/10 for Workast. The largest gap is in Customization: 9/10 for SmartSuite and 5/10 for Workast.
Workast costs less for 10 users: free on its Essential plan, against about $200/mo on its Team plan for SmartSuite, billed monthly.
Workast has a free plan; SmartSuite does not list one.
Workast is the better fit for startups: we rate it 8/10 for them, against 4/10 for SmartSuite.
