HaloPSA vs Scoro: Complete Comparison (2026)
An in-depth comparison of HaloPSA and Scoro to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
Scoro
6.3/10
Modular professional services automation platform for agencies and consultancies that links CRM, quoting, projects, resource planning, time tracking and invoicing.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.3/10 |
| Analytics | 7/10 | 8/10 |
| Cost | 5/10 | 4/10 |
| Customization | 9/10 | 7/10 |
| Ease of Use | 5/10 | 6/10 |
| Integration | 8/10 | 7/10 |
| Scalability | 8/10 | 7/10 |
| Security | 9/10 | 8/10 |
| Support | 7/10 | 5/10 |
| Pricing | ||
| Free plan | No | No |
| Cheapest paid plan | £66/user/mo Halo (single plan) | $17/user/mo Time-billing |
| Estimated cost for 10 users | Contact for pricing | $170/mo Time-billing |
| Features | ||
| Scheduling | ||
| Client collaboration | ||
| App integrations | ||
| Task management | ||
| Time tracking | ||
| Workflow automation | ||
| Dashboards | ||
| Reporting | ||
| Knowledge base | Not listed | |
| Gantt charts | Not listed | |
| Goals and OKRs | Not listed | |
| Kanban boards | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
HaloPSA vs Scoro cost by team size
| Team size | HaloPSA | Scoro |
|---|---|---|
| 1 user | Contact for pricing | Contact for pricing |
| 5 users | Contact for pricing | $85/moTime-billing |
| 10 users | Contact for pricing | $170/moTime-billing |
| 25 users | Contact for pricing | $425/moTime-billing |
| 50 users | Contact for pricing | $850/moTime-billing |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Customization score (9/10 vs 7/10)
- Higher Support score (7/10 vs 5/10)
- Better fit for small business (7/10 vs 5/10)
Why choose Scoro
- Higher Analytics score (8/10 vs 7/10)
- Higher Ease of Use score (6/10 vs 5/10)
- Better fit for consultancies (9/10 vs 6/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
Scoro
Pros
- Covers the full service-delivery cycle (CRM, quotes, projects, time, resourcing, bills and invoices) in one data model, so margin reports by client, project or team need no spreadsheets.
- Modular 2026 pricing lets firms pay only for the apps they use, starting at $17 per user for time tracking and invoicing.
- Strong reporting for services firms: utilization, revenue forecasting, WIP, quoted vs actuals and budget health reports.
- Solid security posture for its size: ISO 27001 certification, SSO, two-step verification, SCIM provisioning via Okta and Azure AD, and a choice of AWS hosting regions.
- Open to automation and AI: REST API, webhooks, Zapier, a new developer portal and an MCP server that connects Scoro data to Claude, ChatGPT and Copilot Studio.
Cons
- Every combination requires at least five paid users, which inflates cost for very small teams.
- Reviewers report a steep learning curve and lengthy setup, and some describe parts of the interface as dated.
- Support quality draws complaints on review sites, with some users saying meaningful help requires paid packages.
- Add-on, extra, integration and Enterprise prices are hidden behind a configurator or sales, which makes total cost hard to estimate upfront.
- Competitor reviews say there is no built-in team chat and that Gantt and task features are less flexible than in dedicated project management tools.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our CRM criteria: 7.1/10 against 6.3/10 for Scoro. The largest gap is in Customization: 9/10 for HaloPSA and 7/10 for Scoro.
No, neither HaloPSA nor Scoro lists a free plan.
Scoro is the better fit for consultancies: we rate it 9/10 for them, against 6/10 for HaloPSA.
