HaloPSA vs OpenProject: Complete Comparison (2026)
An in-depth comparison of HaloPSA and OpenProject to help you choose the right tool for your business.
Last updated: November 2026
HaloPSA
7.1/10
HaloPSA is a professional services automation platform for managed service providers and IT service teams. It combines ticketing, projects, time tracking, billing and reporting.
OpenProject
6.7/10
Open source project management software for classic, agile and hybrid teams, available self-hosted for free or as an EU-hosted paid cloud.
Feature-by-Feature Comparison
| Feature | | |
|---|---|---|
| Scores | ||
| Overall Rating | 7.1/10 | 6.7/10 |
| Cost | 5/10 | 8/10 |
| Ease of Use | 5/10 | 5/10 |
| Analytics | 7/10 | 6/10 |
| Customization | 9/10 | 8/10 |
| Scalability | 8/10 | 7/10 |
| Support | 7/10 | 6/10 |
| Integration | 8/10 | 5/10 |
| Security | 9/10 | 9/10 |
| Pricing | ||
| Free plan | No | Yes |
| Cheapest paid plan | £66/user/mo Halo (single plan) | €6/user/mo Basic |
| Estimated cost for 10 users | Contact for pricing | Free Community |
| Features | ||
| App integrations | ||
| Dashboards | ||
| Knowledge base | ||
| Reporting | ||
| Task management | ||
| Time tracking | ||
| Client collaboration | Not listed | |
| Collaboration tools | Not listed | |
| Docs | Not listed | |
| File sharing | Not listed | |
| Gantt charts | Not listed | |
| Kanban boards | Not listed | |
| Scheduling | Not listed | |
| Task lists | Not listed | |
| Timeline view | Not listed | |
| Workflow automation | Not listed | |
HaloPSA vs OpenProject cost by team size
| Team size | HaloPSA | OpenProject |
|---|---|---|
| 1 user | Contact for pricing | FreeCommunity |
| 5 users | Contact for pricing | FreeCommunity |
| 10 users | Contact for pricing | FreeCommunity |
| 25 users | Contact for pricing | FreeCommunity |
| 50 users | Contact for pricing | FreeCommunity |
The plan that fits each team size, billed monthly, before add-ons and usage charges. Each cost opens that tool's pricing calculator for the team size.
Which One Should You Choose?
Why choose HaloPSA
- Higher Integration score (8/10 vs 5/10)
- Higher Analytics score (7/10 vs 6/10)
- Better fit for it teams (9/10 vs 6/10)
- Better fit for small business (7/10 vs 5/10)
Why choose OpenProject
- Has a free plan (HaloPSA does not)
- Higher Cost score (8/10 vs 5/10)
- Better fit for government (8/10 vs 5/10)
Pros & Cons
HaloPSA
Pros
- One per-agent plan includes every module and the AI features, with no paid add-ons.
- Portal customers and end users are free, so client collaboration does not add licence cost.
- More than 250 integrations, including accounting and RMM tools, are included at no extra charge.
- Broad compliance coverage includes ISO 27001, SOC 2 Type II, FedRAMP and HIPAA, plus SSO and audit logs.
- Reviewers describe the browser interface as modern and fast.
Cons
- Reviewers say the configuration menus are convoluted, and a consultant is often needed to get the most out of it.
- A paid onboarding package is mandatory and its price is not published.
- The project features are oriented toward IT service delivery rather than complex professional services projects.
- Some users report slowness and weaker calendar, notification and stock-control features.
- Per-agent costs add up for larger teams.
OpenProject
Pros
- The free self-hosted Community edition is GPLv3 open source and shares one codebase with the paid editions.
- It hosts cloud data in the EU, encrypts it with AES-256 at rest, and offers a signable GDPR data processing agreement.
- It supports classic Gantt planning and agile boards and backlogs in the same tool.
- Time and cost tracking with budget reports is built in.
- Long contract terms carry large discounts, for example fifteen months free on a five-year term.
Cons
- Paid plans require at least 25 users, and Premium requires 100.
- Several Reddit users report that self-hosted installation is hard, and some find the tool too elaborate for simple needs.
- Slack, Toggl and Mattermost connections are unsupported community plugins.
- Reviewers say the interface is less polished than tools like Asana, and that resource and workload management is weak.
- Many features, including SSO and portfolio management, require paid Enterprise tiers.
Not sold on either?
Frequently Asked Questions
HaloPSA scores higher on our Project Management criteria: 7.1/10 against 6.7/10 for OpenProject. The largest gap is in Cost: 5/10 for HaloPSA and 8/10 for OpenProject.
OpenProject has a free plan; HaloPSA does not list one.
OpenProject is the better fit for government: we rate it 8/10 for them, against 5/10 for HaloPSA.
